What are the responsibilities and job description for the Grain Administrative Assistant position at Skyland Grain LLC?
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With roots from one of our parent companies dating back to 1915, Skyland Grain, LLC is a grain farmers co-op providing producers with the supplies and services their operations need to succeed today and in the future. Visit our website at www.skylandgrain.com today to learn more! We offer competitive compensation and benefit packages!
ABOUT THE POSITION
The Grain Administrative Assistant position is responsible for performing all necessary administrative support functions and assisting in the day-to-day operation of the Grain Origination/Merchandising department. A description of the duties includes:
- Responsible for contract administration, ticket application, settlement processing, and accounts receivable management for the assigned departments.
- Provides backup for grain merchandising (if applicable), sales, and logistics activities for the department.
- Answers telephone in a professional manner and assists customers with sales, questions or complaints.
- Timely responds to customer inquiries and greets employees, members, and visitors in a courteous manner when they enter the office.
- Daily Grain purchases, settlements, and inventory reconciliations.
- Customer account maintenance to include: answering general questions from the customer about account status, applying payments, and issuing checks when applicable.
- Logistic support for the assigned department(s) to include: updating customers on status of shipments, investigating and resolving freight payable, and processing payments for freight.
- Assists with invoice maintenance and accounts receivable management.
- Internal and external reporting responsibilities to include, but not limited to, AR reporting, inventory status, sales reporting, and state and fed taxes for grain and/or energy.
- Exhibits sufficient computer technology and analytical skills.
- Provides excellent customer service by managing difficult or emotional situations; respond promptly to customer needs, resolve questions, complaints and concerns immediately and meet commitments.
- Ability to work some overtime to include evenings and weekends during peak business seasons.
- Maintains a positive attitude that promotes teamwork within Skyland.
- Effectively communicates by verbal and written means with customers, employees and management.
- Maintains and promotes safety awareness; follows safety policies, procedures and reporting requirements.
- Presents a clean and professional appearance.
- Complies with all state and federal laws, codes and regulations.
- Employee is required to perform all other duties as directed by the supervisor.
POSITION REQUIREMENTS
- High school diploma or general education degree (GED); at least two years of related clerical/office experience.
- Proficient with computer hardware and software to include: Microsoft Excel, Word, Outlook, and Windows.
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