Manager, TPA Implementation and Project Management

What are important things that YOU need to know about this role?

• Remote - Enjoy the flexibility of working from home.

• Experience - Minimum 3-5 years managing teams, and 6 years of project management experience are required

• Impactful Projects - Oversee both government and commercial programs, where Medicare and Medicaid experience is required.

• Healthcare Expertise Required - Bring your experience in healthcare, preferably in dental or vision industries.

• TPA Business Oversight - Lead critical projects supporting Third-Party Administration operations.

• Smartsheet Experience Preferred - Utilize modern tools for efficient project tracking and collaboration.

What will YOU be doing for us? The Project Management Manager will be responsible for managing the project management team in the delivery of value propositions associated with programs, products and projects including UAT testing and release management.

What will YOU be working on every day?

• Collaborates with department leaders to define, prioritize and develop projects.
• Provides feedback and participates, as required, in internal discussions surrounding projects.
• Advises all departments on resource assignment priorities to manage projects to strategy and plan.
• Supports both SDLC and PDLC methodology deployments to accelerate the speed of delivery and quality of products, programs and projects implemented.
• Implements and provides guidance related to PPD processes and policies.
• Assures oversight and quality of project deliverables.
• Guides the development of tools needed to ensure successful project management and communication with departments and clients.
• Serves as an internal escalation point for project management issues and escalates to project sponsors and/or project executives, as necessary.
• Drives appropriate training methods to ensure staff is provided with appropriate tools to meet client requirements and objectives.
• Oversees staff to ensure effective identification and implementation of process improvements.
• Recognizes and suggests potential system and process enhancements that could be made to increase effectiveness or efficiency.
• Manages subordinate staff in the day-to-day performance of their jobs with full authority for personnel actions.
• Works in conjunction with Human Resources to evaluate viable candidates under consideration for hire by identifying necessary skills and core competencies for various roles, developing relevant interview questions to assess candidate knowledge, skill, and position fit with future growth and business objectives, and utilizing appropriate selection techniques.
• Develops and motivates staff. Initiate and communicate a variety of personnel actions including employment, termination, performance reviews, salary reviews, disciplinary actions, and development plans. Provide regular and behaviorally specific feedback to increase performance levels.
• Fosters an environment that focuses on ensuring integrity, respect, accountability, and superior service.
• Works effectively and collaboratively with peers and other internal resources in diagnosing and resolving issues.

What qualifications do YOU need to have to be GOOD candidate?

• Bachelor's degree in business administration, project management, information technology, or other related field or equivalent years of internal experience.
• 3-5 years of prior experience in managing and/or leading others
• 6 years of experience in project management.
• Knowledge of commonly used project management tools.
• Ability to plan for contingencies and anticipate problems.
• Ability to effectively listen and respond to customers' needs.
• Ability to effectively convey and receive ideas, information, and directions.
• Ability to build and maintain work relationships and contacts needed to effectively address issues and obstacles.
• Ability to display strong written and verbal communication skills.
• Ability to remain organized despite multiple interruptions

What qualifications do YOU need to have to be GREAT candidate?

• PMI Certification
• Experience in healthcare or software industry

The salary range and midpoint is listed below for your reference. Please keep in mind that your education and experience along with your knowledge, skills and abilities are taken into consideration when determining placement within the range.

Compensation Range: $110,089 - $165,133

Compensation Midpoint: $137,611