Food Operations Supervisor

About us

Since 1942, SkyChefs has taken culinary excellence to new heights. As a trusted partner to the nation’s leading airlines and retailers, we proudly deliver millions of meals and exceptional service experiences every year across 43 sites throughout the United States. Built on a legacy of operational excellence, culinary expertise, and continuous innovation, we are committed to setting the industry standard in aviation culinary, airline services, last-mile logistics, and retail commerce. From the kitchen to the runway, our teams work together to deliver quality, reliability, and service at every altitude. Our people are the heart of everything we do. At Sky Chefs, a career is more than a job – it’s an opportunity to grow, lead, and make an impact in a fast-paced, team-driven environment. Join America’s first, foremost, and finest and take your career to new heights.

Position Summary

The Food Production Supervisor leads a high‑performing team in a fast‑paced catering environment, providing clear direction, coaching, and daily motivation to ensure operational excellence. This role oversees the accurate and timely preparation and assembly of in‑flight meals while maintaining strict compliance with all food safety and regulatory standards, including HACCP, OSHA, and USDA requirements. The supervisor drives continuous improvement by enhancing processes, promoting a strong safety culture, and ensuring all products meet the company’s quality expectations. Additionally, this position manages labor scheduling, productivity, and cost efficiency, while hosting daily team meetings to align staff, reinforce performance goals, and foster a collaborative, supportive work environment.

Why You'll Love Working Here

• Medical, Dental, and Vision coverage starting Day 1

• Employer‑paid life insurance and AD&D benefits

• 401(k) with company match

• Paid vacation, sick time, and holidays

• Tuition reimbursement

• Free meals and parking

• Membership with American Airlines Credit Union

• Real opportunities for career growth within a global organization

What You’ll Do

• Lead with Impact: Guide, motivate, and develop your eam to consistently meet and exceed performance goals.(Team including: leads and runners, across hot and cold food prep areas.)
• Drive Production Excellence: Ensure meals are prepped, portioned, and assembled to gold standard specifications (FIFO, allergen control, HACCP compliance, quality checks with scales and sample plates).
• Oversee Shift Operations: Oversee the timely and accurate catering of flights, preparing meals for flights to large-scale operations serve up to 17,000 meals per day.
• Be Hands-On: Conduct roll calls, walk the floor, monitor prep stations, and reinforce food safety and quality standards.
• Manage Efficiency: Oversee scheduling, labor planning, inventory, and timely routing to meet flight deadlines.
• Collaborate Across Teams: Partner with fellow supervisors, production leads, and warehouse teams (pick, pack, ship) to ensure seamless operations.

What We’re Looking For

• Proven Leadership Experience: 2 years as a supervisor in food production, manufacturing, distribution, or meal prep facilities.
• Hands-On Management Style: Comfortable being on the floor, directly engaging with staff, and resolving issues in real time.
• Ability to develop and lead others to obtain desired results & achieve productivity goals
• Operational Expertise: Skilled in scheduling, inventory management, labor planning, and production flow.
• Industry Knowledge: Experience in airline catering, meal kit production, or large-scale food operations strongly preferred.
• Regulatory Awareness: Familiarity with HACCP, OSHA, USDA, FDA, and allergen control protocols.
• Union Experience: Prior experience supervising in a unionized environment is a plus.
• A Passion for Excellence: A commitment to safety, quality, and operational efficiency in everything you do.

SkyChefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.