PHX - Phoenix, AZ - Production Control

About us

LSG Sky Chefs is one of the worlds largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted Airline Caterer of the Year in North America for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.

Role Purpose Statement

Incumbent will assist Food Logistics management team in running the day to day operational and food safety activities in the food logistics area.

Main Accountabilities

Coordinate / participate in daily area / department F2F

Ensure work group members have stations properly set up at start of shift, and during shift

Monitor and ensure Gold Standards are properly utilized

Monitor and ensure all food items are properly dated and rotated per FIFO standards

Monitor all work group members report for shift on time

Monitor all work group members to ensure proper equipment and uniform attire standards are followed

Create and maintain department production paperwork

Assist in the implementation of all LEAN processes, and ensure continuation of process throughout department

Verify daily operational data and update appropriate databases as required

Ensure compliance with all government regulatory agencies standards (FDA, USDA, OSHA, EPA, DOT, and HACCP). Ensure all logs are properly completed and maintained within department

Monitor and review Internal Feedback Loop (IFBL) and all customer flight attendant comments information with work groups

Other duties as assigned

Knowledge, Skills and Experience

High school diploma or general education degree (GED)

1-3 years of administrative experience

Knowledge of airline specific database systems (i.e. LINK, CBASE, ACE)

Strong sense of urgency and problem-solving skills

Ability to handle multiple tasks with attention to detail in a high stress environment

Verbal/written communication skills

Strong interpersonal skill with the ability to interact and lead multi-cultural work group

Basic knowledge of Microsoft Office programs

Organized and detail-oriented

Basic math skills (addition, subtraction, multiply, and divide)

Must be available to work nights, weekends, and holidays