What are the responsibilities and job description for the Shift Manager position at Sky River Casino?
The Market Shift Manager is responsible for all food and beverage production and service during their shift; train and supervise subordinates and assure that the wants and needs of guests are consistently exceeded. In addition, The Market Shift Manager ensures excellence in guest satisfaction through effective training of staff, commitment to the "Sky River Spirit", and a hands-on, lead by example management style.
- Maintain food inventory and supplies in accordance with business demands.
- Responsible for monitoring regularly scheduled cleanings while ensuring prompt, efficient and friendly quality service and preparation of food and beverage items to any and all customers.
- Complies with all department rules, regulations, policies, procedures and internal controls, and any and all local, state and federal rules and regulations.
- Requires that payment, and/or comp authorization is received upon service of all food and beverage items provided and is responsible for assisting food and beverage staff in the proper balancing of the cash register.
- Responsible for training all Food and Beverage staff in their outlet.
- Must also monitor par levels and daily inventory of supplies.
- Ensures prompt, efficient and friendly quality service and preparation of food and beverage items to any and all customers.
- Accepts payment and/or comp authorization upon service of all food and beverages prepared and/or served.
- Oversees the balancing of the cash registers at the end of shift.
- Participates in weekly inventory of food and beverage supplies.
- Participates in developing specials.
- Attends periodic meetings and training sessions.
- Assists Market General Manager with weekly and monthly orders.
- Promotes positive public and employee relations.
- Performs other duties as assigned.
Requirements:
- Must be at least 18 years old, possess a high school diploma or equivalent and have the ability to obtain the appropriate license pursuant to the California regulations.
- Bachelor's Degree in related field AND two (2) years' experience in a Supervisory position.
- OR Four (4) years' experience in a management position.
- OR Two (2) years' experience in a supervisory position.
- Six (6) years' related work experience.
Is this position responsible for selling, serving, or distributing alcoholic beverages or do they have comp authority? Yes
Gaming License Required? Yes
Other Certifications? Food Safety, ServSafe
Salary : $60,000 - $120,000