What are the responsibilities and job description for the Attendant - The Smoke Shop position at Sky River Casino?
The Smoke Shop Attendant is responsible for providing exceptional customer service, processing sales transactions accurately, and maintaining a clean and organized store environment.
- Greet customers in a friendly and professional manner, ensuring a positive shopping experience.
- Assist customers in finding products, answering questions, and providing recommendations.
- Maintain a thorough knowledge of smoke shop products, including tobacco, vaping devices, accessories, and related merchandise.
- Promotes positive public and employee relations.
- Operate cash registers and POS systems to process sales transactions accurately and efficiently.
- Handle cash, comp, credit, and debit card transactions, ensuring proper change and receipt issuance.
- Maintain accurate records of sales, inventory, and customer information.
- Monitor and manage inventory levels, restocking products as needed.
- Ensure the store is clean, organized, and well-stocked at all times.
- Perform routine cleaning tasks, including dusting, sweeping, and restocking shelves.
- Monitor and report any maintenance or safety issues to the store manager.
- Assist in receiving and unpacking merchandise shipments, checking for accuracy and quality.
- Presents oneself in a neat and clean appearance at all times.
- Performs other duties as assigned.
- Must be at least 21 years old, possess a high school or equivalent diploma and have the ability to obtain the appropriate license pursuant to California regulations.
- Previous experience in a retail or customer service role is preferred.
Is this position responsible for selling, serving or distributing alcoholic beverages or do they have comp authority? No
Gaming License Required? Yes
Other Certifications? N/A