What are the responsibilities and job description for the Care Transport Associate NEMT Transport Driver position at SKY HEART HOME CARE SERVICES?
About the Role:
Sky Heart Home Care Services is looking for a compassionate and reliable Care Transport Associate to join our Non-Emergency Medical Transportation (NEMT) team in Apex, NC. This is a meaningful opportunity to make a real difference in the lives of patients by ensuring they arrive safely and on time to their medical appointments. If you have a heart for serving others and a commitment to quality care, we want to hear from you!
Responsibilities:
- Safely transport clients to and from non-emergency medical appointments, therapy sessions, and healthcare facilities
- Assist passengers with boarding, exiting, and securing wheelchairs, walkers, and other mobility devices
- Maintain accurate trip logs, mileage records, and documentation in compliance with NEMT regulations
- Communicate professionally with clients, caregivers, dispatchers, and medical staff
- Conduct pre-trip vehicle inspections to ensure safety, cleanliness, and proper equipment function
- Follow scheduled routes while adapting to real-time changes or urgent transport needs
- Uphold patient dignity, confidentiality, and HIPAA compliance at all times
Requirements:
- Valid driver's license with a clean driving record
- Previous NEMT, medical transport, or patient care experience preferred
- CPR and First Aid certification (or willingness to obtain)
- Ability to assist clients with mobility challenges, including wheelchair securement
- Strong punctuality, time management, and organizational skills
- Compassionate, patient, and professional demeanor when working with elderly or disabled individuals
- Ability to pass a background check and drug screening
About Us:
Sky Heart Home Care Services is a trusted provider of home care and medical transport solutions serving the Apex, NC community and surrounding areas. Our clients rely on us for dependable, dignified care — and our team members love working here because of our supportive environment and shared mission to put people first. At Sky Heart, we believe every ride and every interaction is an opportunity to show compassion and make a positive impact every single day. Interested candidates can apply through https://skyhearthomecare.com.