Operations Manager - Aviation

About us: Sky Harbour Group Corporation is a publicly listed (NYSE: SKYH) aviation manages business aviation hangars across the United States based on its proprietary targeting and acquisition model, targeting airfields with significant hangar supply and demand imbalances in the largest US markets. Sky Harbour hangar campuses feature exclusive private hangars and a full suite of dedicated services specifically designed for home-based aircraft. Benefits of the Sky Harbour Home-Basing model include security, efficiency infrastructure company building the first nationwide network of Home-Basing solutions for business aircraft. The Company develops, leases and of flight and maintenance operations, enhanced safety, and complete privacy, all delivered in a beautiful, thoughtfully designed environment.

Summary: The Harbour Master (General Manager) is the leader of the Sky Harbour Home Base hangar campus at Nashville International Airport (BNA). The Harbour Master plans, directs, and coordinates activities for the general aviation support services (fueling, aircraft towing, hangar and office rental, airport relations, facility maintenance) as well as subordinate personnel at the location. The Harbour Master will promote a positive team environment to ensure a seamless experience for our members (tenants).

This position is based at BNA and reports to the Vice President of Airfield Operations.

Responsibilities:

OPERATIONS

· Implement the Company’s standard operating procedures at BNA, including but not limited to hangar and ramp operations, aircraft fueling, safety procedures, customer service, initial and recurrent training, human resources.

· Develop and maintain positive relationships with Airport Management, local government authorities, and aviation community partners.

· Ensure proper badging and TSA clearances.

· Ensure compliance with Ground Lease terms, Airport Authority, and all local, State, and Federal agencies affecting Sky Harbour operations.

· Keep current on industry best practices and implement at Sky Harbour.

MEMBERS

· Manage member relationships at the BNA campus.

· Communicate with members to promote a high-level of customer satisfaction, utilizing feedback to constantly improve the offering.

· Create initiatives to assist in leasing and marketing.

TRAINING

· Establish a culture that promotes safety, quality control, and employee engagement through daily observations, company communications, shift briefings, routine audits, monthly safety meetings, weekly training, and documented safety procedures.

· Foster a growth mindset among your team to provide unparalleled service to our members.

· Report incidents and conduct investigations to determine root causes.

HUMAN RESOURCES

· Mentor and develop your team of Line Supervisors and Line Service Technicians and conduct annual performance reviews.

· Maintain appropriate staffing levels / make hiring decisions.

BUDGETING and PURCHASING

· Establish and manage operating budget for the campus with the VP of Airfield Operations.

· Procure GSE equipment and service contracts.

The successful candidate will be:

· A leader who sets an example for:

o teamwork,

o personal responsibility,

o uncompromising results-orientation,

· A strong communicator with the personal skills to build effective relationships,

· Intellectually curious and a quick learner,

· Able to manage multiple projects simultaneously and expeditiously.

Requirements:

· Experience implementing airfield operations procedures.

· Strong written and presentation skills.

· Bachelor’s degree in business, aviation management or related field, or equivalent experience, or combination.

· Five (5) to ten (10) years related experience general aviation management.

· Aviation safety training and risk management experience.

· Excellent skills in leadership, customer service, and developing and motivating personnel.

· Ability to work in a physically dynamic and flexible operational environment.

· Proficient in Microsoft Outlook, Excel, Word, and web-based applications.

· Must possess a valid driver’s license.

· Must be able to pass airport security background check.

Benefits:

· Competitive Salary

· 401(k) with matching program

· Health, Dental, Vision Insurance

· Paid Time Off

· Flexible Work Hours

· Bonus and Equity Program

Contact: Send resume to careers@skyharbour.group

To provide equal employment and advancement opportunities to all individuals, employment decisions at Sky Harbour are based on merit, qualifications and abilities. Sky Harbour is an equal opportunity employer. Our human resources program is administered to comply with all applicable anti-discrimination laws. Sky Harbour does not discriminate in employment opportunities or practices on basis of race, color, creed, religion, sex (including pregnancy and related conditions, gender identity and sexual orientation), national origin, genetic information, age, disability, or any other basis protected by law.

Job Type: Full-time

Pay: $75,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift

Supplemental pay types:

• Bonus pay

Application Question(s):

• Experience implementing airfield operations procedures.

Experience:

• airfield operations: 2 years (Required)

Work Location: One location

Salary : $75,000 - $100,000