What are the responsibilities and job description for the Branch Operations Manager position at Sky Climber Access Solutions?
Overview
The Branch Operations Manager coordinates and supervises branch tasks that affect our company's core business opportunities in rental, service and sales, as well as support and monitor the daily operations of the branch, to include supply chain/inventory, reporting, documentation, compliance, policy adherence and financial processes.
DAY-TO-DAY RESPONSIBILITIES:
- Branch rental and sales processes
- Customer service and support
- Inventory management
- Working with administration to manage collection process for the branch
- Ensuring all necessary client documents are obtained/distributed and kept on record
- Maintaining high level of product and vendor knowledge
- Reporting as needed
- Keeping management informed by reviewing and analyzing special reports; summarizing information; identifying trends
- Managing branch employees
- Determining staffing requirements and working with HR accordingly
- Managing supply chain/inventory/cycle counts to assure appropriate levels in warehouse
- Implementing policies, goals, objectives, and procedures and ensuring branch compliance
- Monitoring, enforcing and maintaining branch safety by adhering to company safety guidelines
QUALIFICATIONS AND EDUCATION REQUIREMENTS
- Experience in a commercial/industrial equipment rental business is a plus
- 2-3 years’ experience managing teams
- 3 years’ experience working with inventory management
- Ability to work in a multi-task environment
- Ability to work in an environment with minimum supervision
- Proficiency with Microsoft Office
- Bachelor’s degree or equivalent Preferred
- Bilingual (English and Spanish) Preferred
- Proven history of leadership
- Experience in a commercial/industrial equipment rental business is a plus
- Experience with an ERP system; Systematic preferred
- This position does require a hands on approach occasionally working with the team in loading and unloading equipment, equipment maintenance, and other physical requirements.
*This is a safety sensitive position*