What are the responsibilities and job description for the Customer Service Representative position at SKY BLUE PROMOTIONS?
We are seeking a highly motivated and personable Customer Service Representative to join our team in New Orleans. In this role, you will serve as the first point of contact for customers, providing expert support, resolving inquiries, and ensuring a seamless service experience. The ideal candidate will possess excellent communication skills, a strong work ethic, and a passion for helping others in a fast-paced environment.
Key Responsibilities:
- Assist customers with account-related issues, including billing inquiries and service concerns
- Manage customer interactions to promptly resolve problems and provide effective solutions
- Demonstrate technical knowledge of company products and services
- Answer customer questions regarding company services, procedures, and policies
- Prepare and submit reports detailing account activity or service issues
Qualifications:
- High school diploma or equivalent
- Excellent communication and interpersonal skills
- Ability to remain calm and professional in high-pressure situations
- Basic computer and data entry skills
- Strong multitasking and problem-solving abilities
- Ability to work both independently and as part of a team
Job Type: Full-time
Pay: $22.50 - $25.92 per hour
Shift:
- 8 hour shift
- Day shift
Work Location: In person
Salary : $23 - $26
