What are the responsibilities and job description for the Service Account Coordinator position at SkillBridge Academy?
Skillbridge Academy is committed to helping individuals and organizations build stronger futures through professional development, strategic training, and career-focused solutions. Our team values innovation, professionalism, collaboration, and meaningful client relationships. We are seeking a motivated and relationship-driven Commercial Relationship Manager to join our growing organization in Baton Rouge.
Job DescriptionThe Service Account Coordinator will serve as a key point of contact for clients, ensuring smooth communication, accurate account management, and high-quality service support. The ideal candidate is detail-oriented, proactive, and capable of managing multiple priorities while maintaining a professional and positive approach.
Responsibilities
- Manage and maintain client accounts with accuracy and professionalism
- Coordinate communication between clients and internal departments
- Monitor account activities, updates, and service requests
- Prepare reports, documentation, and account-related records
- Assist with scheduling, follow-ups, and client support activities
- Ensure timely resolution of client inquiries and concerns
- Maintain organized databases and administrative systems
- Support the team in achieving operational and customer service goals
- Strong communication and interpersonal skills
- Excellent organizational and multitasking abilities
- Professional and customer-focused mindset
- Ability to work effectively in a team-oriented environment
- Strong attention to detail and problem-solving skills
- Proficiency with computer systems and administrative tools
- Ability to manage deadlines and prioritize responsibilities efficiently
- Adaptable, dependable, and eager to learn
Additional Information
- Competitive salary package
- Opportunities for career growth and professional development
- Supportive and collaborative work environment
- Hands-on training and skill development
- Stable full-time schedule
- Modern and professional workplace culture
- Opportunity to work with a growing and motivated team