Senior Product Operations Manager, Seller Financial Services

Note: This role requires you onsite 5 days a week in Hoboken, NJ

Aquent is partnering with a leading global eCommerce company dedicated to transforming the online retail landscape. This innovative organization is at the forefront of creating seamless and impactful experiences for its vast network of marketplace sellers, driving growth and fostering a thriving digital economy.

Are you a strategic thinker with a passion for driving innovation in the payments and financial services space? We are seeking a dynamic Manager of Strategy to play a pivotal role in expanding embedded financial products for marketplace sellers. This is an incredible opportunity to shape the future of business-to-business payment experiences and financial ecosystems, directly contributing to seller success, marketplace monetization, and broader community impact.

In this influential role, you will act as a business owner, overseeing operations, leveraging data insights, and tackling complex business challenges related to financial products and services for both domestic and international marketplace sellers. You will be instrumental in identifying and implementing product, operational, and servicing improvements, working within a collaborative team committed to delivering best-in-class solutions.

What you'll do:

• Drive Data-Driven Product and Service Enhancements: Utilize seller feedback and comprehensive analytics to continuously build and improve financial products and servicing operations.
• Monitor and Optimize Performance: Define and track key performance indicators (KPIs), lead insightful business reviews, and pinpoint critical drivers to ensure the sustained success of financial offerings.
• Oversee Seller Financial Operations: Manage essential operational aspects for seller financial services, including onboarding, offboarding, and various seller-facing business functions.
• Conduct Strategic Market Analysis: Proactively identify opportunities for growth and improvement through in-depth analysis of market trends, seller behavior, and data insights.
• Lead Complex Problem Solving: Independently define and resolve ambiguous and intricate business problems, demonstrating strong analytical and strategic capabilities.

What You'll Bring:

• Bachelor's degree (advanced degree preferred) in Business, Strategy, Analytics, or a related field.
• 5 years of professional experience in B2B payments, fintech, eCommerce, or closely related domains.
• Proficiency in SQL/Python for data analysis, coupled with a strong customer-centric mindset.
• Demonstrated strong analytical, strategic, and communication skills.
• Proven experience in cross-functional leadership and effectively navigating ambiguity.

The target hiring compensation range for this role is $55/hr to $61.00/hr. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.

About Aquent Talent:

Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. More information on our awesome benefits!

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

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