Pharmacy Technician [SK-20534]

Aquent is proud to partner with a leading organization dedicated to enhancing community well-being through accessible and efficient healthcare services. This organization plays a crucial role in ensuring individuals receive the essential support they need to live healthier lives, fostering a healthier future for all. By joining this team, you will be part of a mission that directly impacts patient care and operational excellence, contributing to the seamless delivery of vital services that empower communities.

Are you a detail-oriented and compassionate individual with a passion for healthcare? We are seeking a dedicated professional to join a dynamic team where your contributions will be at the very heart of medication fulfillment. In this pivotal role, you will ensure that patients receive their prescriptions accurately and promptly, directly contributing to their satisfaction and the smooth operation of essential health services. Your precision and commitment to patient support will make a tangible difference in people’s lives every single day, driving the success of vital health initiatives and truly impacting patient well-being.

What You’ll Do

• Process prescription exceptions, including resolving claim rejects and conducting outreach to members and physicians to ensure smooth medication delivery.
• Accurately enter member demographics and prescription information into the data processing system, maintaining the highest standards of data integrity.
• Investigate and efficiently resolve rejected insurance billing issues, and address escalated member concerns with professionalism and empathy.
• Serve as a critical link in patient care by escalating complex prescription-related questions to a Pharmacist for expert interpretation or providing clear guidance on processing.
• Engage with patients and physicians through inbound and/or outbound calls, providing essential support and facilitating clear communication.
• Perform additional duties as assigned to bolster the overall efficiency and effectiveness of the medication fulfillment process.
  
  

Must-Have Qualifications

• High School diploma or equivalent.
• 2-4 years of hands-on experience in a similar role.
• Current Pharmacy Registration and Certification as required by the state of operation.
• A valid Pharmacy Technician Trainee License or Pharmacy Technician License for the state of operation.
• Proficiency in basic computer skills.
• Authorization to work in the United States.
• No requirement for sponsorship of any kind for the duration of the assignment.
• Ability to work on a W-2 basis; C2C or 1099 is not permitted for this position.
• Availability to work 8-10 hour shifts between 7:00 AM – 6:30 PM, Monday – Friday.
  
  

Aquent connects the best professional, IT, engineering, financial and administrative talent with the world’s biggest brands. Our eligible talent get access to benefits such as health benefit contributions, retirement plans with match and flexible spending accounts. Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

Client Description

About Skill: Skill connects the best professional, IT, engineering, financial and administrative talent with the world’s biggest brands. Our eligible talent get access to benefits such as health benefit contributions, retirement plans with match and flexible spending accounts.

Skill is an equal-opportunity employer. We evaluate qualified applicants without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.