Global Program Manager - Marketplace Operations

Aquent is partnering with a leading global enterprise at the forefront of innovation, dedicated to shaping the future of consumer experiences and market development. This organization thrives on turning visionary strategies into tangible realities, impacting millions worldwide through its dynamic marketplace. Join a team that is not just reacting to change but actively driving it, setting new benchmarks in consumer engagement and operational excellence.

Are you a master of execution, a strategic thinker who can navigate complexity and transform big-picture ideas into actionable plans? We are seeking a highly skilled operator to join a pivotal team focused on global sales and channel development. In this role, you will be instrumental in building and refining the essential tools, processes, and insights needed to deeply understand and significantly expand the organization's global marketplace. Your work will directly influence strategic decision-making and operational efficiency, making a tangible impact on how this enterprise connects with its customers and partners globally. If you're ready to drive progress, deliver scalable solutions, and connect diverse inputs across teams, this is your opportunity to shine!

**What You Will Work On**

This role will focus on two high-priority, enterprise-wide initiatives, where you will drive critical operational advancements:

* **Marketplace Insights Development:**
* Lead the day-to-day execution of a global capability providing an interactive, enterprise-ready view of distribution points and associated attributes.
* Manage the development of scalable marketplace tools in partnership with external vendors and internal teams.
* Translate complex business needs into clear, actionable requirements, ensuring outputs are usable across global and regional teams.
* Coordinate diverse cross-functional stakeholders, including sales, planning, finance, and technology, to ensure alignment and continuous progress.
* Support pilot testing and rollout initiatives, guiding projects from conceptualization to fully scaled capabilities.
* Track key decisions, dependencies, and timelines meticulously to ensure projects remain on schedule and deliver on objectives.
* Help establish foundational processes and governance frameworks to support long-term adoption and success.

* **Partner Performance Tracking:**
* Lead the execution and ongoing management of tracking systems for the partner retail elevation strategy.
* Manage and maintain tracking systems to monitor retail elevation progress globally.
* Maintain and report on key metrics, including elevated doors, elevated spaces, investment, and productivity lift.
* Enable clear visibility into performance and progress across regional teams and leadership.
* Coordinate with cross-functional partners to ensure accurate data capture and reporting.
* Support the development of scalable processes for tracking, reporting, and generating insights.
* Partner with global and regional teams to refine tracking approaches and improve consistency across all operations.

**Who You Will Work With**

You will thrive in a highly matrixed environment, collaborating with a diverse range of cross-functional teams including global sales and marketplace development, regional sales teams, planning and finance, technology and data teams, and external vendors and agencies. Your ability to foster strong relationships and drive consensus will be key to your success.

**Qualifications**

**Must-Have Qualifications:**

* 7 years of experience in program management, business development, strategy, or marketplace/retail operations.
* Proven expertise in building and managing systems for business use cases.
* Strong program management skills, including the ability to manage timelines, dependencies, and multiple workstreams concurrently.
* Exceptional stakeholder management abilities, with a track record of coordinating and aligning diverse cross-functional partners.
* Demonstrated experience driving complex cross-functional initiatives with multiple stakeholders.
* Ability to manage multiple projects at once, ensuring timely and effective delivery.

**Nice-to-Have Qualifications:**

* Experience building or managing tools, systems, or processes that support business decision-making.
* Experience working with external vendors or agencies.
* Familiarity with retail, wholesale, or marketplace ecosystems.
* Strong systems thinking, with the ability to connect inputs across teams and build scalable, repeatable processes.
* Experience with dashboards, data visualization tools, or similar systems.
* Proficiency in Process Planning.
* Familiarity with Operational Reporting.
* Experience with presentation software.
* Excellent Cross-Functional Collaboration skills.
* Strong Communication Skills.

**About Aquent Talent:**

Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands.
Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits!
Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

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