Creative Project Manager

Our global retailer client is looking to bring on a Creative Project Management. This CPM is the internal creative group engine, linking all functions, and managing the end-to-end workflows for full-funnel creative campaigns (inclusive of platform and concept development) with excellence. Creative Project Managers work closely with Creative Account Management, Creatives, and Integrated Production to ensure that projects are moving seamlessly through the system and that challenges are addressed quickly.

**PLEASE NOTE: This role is hybrid 3 days onsite in Playa Vista, CA**

This role is focused on managing social first campaigns, request fully related to organic social etc. It is important that you have ran social campaigns before for this role.

Responsibilities:

• Partner with Creative Account Management on project intake ensuring that resources are appropriately assigned, and jobs are opened in Workfront.
• Ensure alignment across multiple Style Campaign teams and the social creative team for cohesion on concepts.
• Partner and work with Style Campaign Project Managers to align on shared reviews and milestones when applicable.
• Develop detailed project schedules, working with account, creative and production team members on input and alignment.
• Manage multiple concurrent digital projects such as video, static, carousel, story, and ensuring deadlines, specs, and quality standards are met.
• Keep project team updated on key milestones, timeline shifts, and changes in deliverables.
• Drive social-first campaign initiatives from ideation through delivery across digital platforms including Facebook, TikTok, Pinterest, Instagram, etc.
• Provide detailed support for the creative team and be a "righthand" to the creative lead through the creative development process.
• Ensure project milestones and documents are updated in Workfront as projects progress through the agency.
• Lead internal status meetings and share status documents to ensure clarity of weekly milestones, meetings, and deliverables.
• Call out scheduling, resourcing or other potential challenges well in advance and offer solutions.
• Collaborate with creative and production to ensure deliverables are platform- optimized and align with best practices for each channel.
• Liaise with other Creative Account Management & Operations leads to ensure work is being routed to appropriate partners while in development (legal, trademark, Corp Comms, etc.).
• Communicate effectively with cross-functional partners and escalate to creative leadership when needed.
• Manage delivery of final creative hand-off decks and files to Brand Social partners.

Qualifications:

• 3-6 years as a Creative Project Manager with an advertising agency or in-house creative group.
• Experience leading a high volume of projects across multiple digital social platforms (Facebook, TikTok, Instagram, Pinterest, etc.)
• Strong understanding of social media trends, creative formats, and digital storytelling best practices.
• Experience with Workfront or similar PM software preferred.

Behaviors:

• High accountability - a successful Creative Project Manager will "own" their projects from intake to completion.
• Presence & urgency - brings a sense of presence to the meetings they attend and the emails they write while also showing urgency with the consistency and speed with which they respond to others.
• Servant leader - able to lead project teams and hold team members accountable while understanding they aren't decision makers on the creative work.
• Solutions-oriented - creative problem solver that overcomes hurdles with a sense of calm.
• Relationship manager - skilled at establishing and maintaining relationships with partners and peers at all levels.
• Master negotiator - understands the levers to pull when developing and managing timelines, deliverables, and feedback.
• Ownership - the right candidate will be the foundation and driving force for the campaign and project team.
• Can run blind - with significant variability across initiatives, this person must be able to move the ball forward through discovery, trial and error, little background info, and minimal everyday handholding.

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