Anti-Money Laundering / Customer Due Diligence Analyst

Our top financial credit card client is looking for an experienced Anti-Money Laundering (AML) / Customer Due Diligence (CDD) Analyst to join their Global Merchant & Network Services (GMNS) team as a Manager of 3PPP Due Diligence Operations. The GMNS manages relationships with millions of merchants around the world and runs a premier global payment network. This role offers the opportunity to own a critical piece of the compliance puzzle, protect a world-class brand, and operate with a high degree of autonomy in a collaborative, forward-thinking environment.

While this role holds a "Manager" title internally due to its seniority and strategic importance, it is an Individual Contributor role with no direct people management responsibilities. It is perfect for a senior analyst looking to own global compliance strategy without the administrative burden of managing a team.In this individual contributor role, you will be the gatekeeper of risk, ensuring that both prospective and existing global third-party payment partners (ranging from highly regulated banks to independent ATM networks) are subject to rigorous, top-tier due diligence. You aren't just checking boxes; you understand why data is collected, how to spot subtle red flags, and how to navigate complex, cross-border regulatory regimes.

• End-to-End Due Diligence: Facilitate and execute complex onboarding and regular CDD refreshes for global partners, adjusting your approach based on varying risk tiers, remits, and entity types (e.g., ATM partners, banks, and less-regulated entities).
• Risk Analysis & Red Flag Resolution: Analyze due diligence data to identify risk triggers. When a red flag appears, you will proactively investigate, evaluate risk pillars, and recommend definitive mitigation steps.
• Global Regulatory Navigation: Apply a deep understanding of US, UK, and global regulatory regimes to ensure all compliance activities meet stringent quality standards.
• Stakeholder & Partner Collaboration: Act as the primary liaison between Business Development, Partner Managers, and specialized Compliance/Financial Crime SMEs. You will communicate complex risk concepts clearly, ensuring partners know exactly what documentation is required and why.
• Audit-Ready Documentation: Diligently capture and evidence all investigation activities, rationales, and decision-making processes, keeping regulatory, compliance, and reputational risks front and center.
• Flexible Hybrid Schedule: Enjoy the best of both worlds with a balanced hybrid schedule (3 days) in our state-of-the-art Phoenix office, allowing for collaboration and focus time.

• Experience: 5 years of dedicated experience in Customer Due Diligence (CDD), Know Your Customer (KYC), or Compliance within a regulated financial services environment. We value experience over badges: Do you know how to handle different risk triggers and spot red flags, but haven't taken the CAMS exam? Don't worry. We prioritize your 5 years of practical, real-world onboarding and refresh experience over formal certifications.
• Regulatory & Methodology Expertise: Strong foundational knowledge of US and global regulatory frameworks, due diligence best practices, and industry guidelines (e.g., FATF, JMLSG).
• Tool Proficiency: Hands-on experience utilizing industry-standard screening and compliance tools (e.g., Dow Jones, LexisNexis, Bankers Almanac) to identify sanctions, PEPs, and adverse media.
• Risk Acumen: Proven ability to handle different risk categories and triggers independently, with a solution-oriented mindset when addressing compliance roadblocks.
• Communication & Influence: Exceptional verbal and written communication skills. Ability to write clear, concise instructions for external partners and build strong internal relationships without formal authority.
• Drive: A proactive, self-starting individual who thrives in a fast-paced environment, manages strict deadlines seamlessly, and requires minimal supervision (No direct people management required).

• Experience Over Badges: While professional certifications (CAMS, ICA, or equivalent) or a University degree are highly valued, we prioritize deep, practical onboarding and refresh experience and strong regulatory knowledge.

The target hiring compensation range for this role is $40 to $41.87 hr. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.

#LI-MH1

About Aquent Talent:

Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits!

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.