Customer Service Agent at SkiEssentials.com

SkiEssentials.com is looking for a Seasonal Customer Service Agent to join the team at our warehouse in downtown Stowe, Vermont. Do you love skis? Or snowboards? Come work at a place where you get to talk about snow gear all the time! SkiEssentials is an outdoor minded company that prides itself on employee well-being and enjoying outdoor experiences together. We are looking for a team player, who can handle a fast-paced environment, and willing to work weekends. Winter is our busiest season and the phones need to be answered! We are looking for the right person to join our customer service team, someone who enjoys the outdoors and can handle the fast-paced environment that is online sales. Our company is growing and there is room to grow within. This is a unique opportunity to work seasonally in ski industry, in Stowe, with access to discounted gear and outdoor fun!

Responsibilities for position include:

Answer customer phone calls

Talk to customers about skis and help to make decisions

Follow up calls to customers

Respond to emails or live chat questions

Process orders through POS system

eBay and Amazon customer service

The right candidate has:

Excellent communication skills well via email and phone

Works well in a both a team and independent environment

Flexibility and adaptability

Ability to keep a good attitude with pushy customers

Comfortable resolving customer issues

Works well in a fast-paced environment

Passion for the great outdoors!

Bonus qualifications:

Knowledgeable about ski products

Experience with a POS system

Experience using shopify

Experience in the ski industry

Experience with Amazon and/or eBay

Compensation will be determined based on experience. Please respond to this ad with a resume and a little about yourself! Don’t pass up this amazing opportunity to join the SkiEssentials team!'

Job Types: Full-time, Part-time, Temporary

Pay: $18.00 - $25.00 per hour

Benefits:

• On-the-job training

Application Question(s):

• Please tell us why you would be a good fit for this position?

Work Location: In person

Salary : $18 - $25