Assistant Retail Manager - Snowboard Department

Ski Haus is a long-standing New England retail company that has been serving the community since 1965. With a main location in Salem, NH, satellite stores in Framingham and Woburn, MA, and an online presence at SkiHaus.com, the company reaches a wide range of customers. Ski Haus specializes in ski, snowboard, and outdoor furniture sales, offering high-quality products and trusted brands. The store caters to individuals and families passionate about winter sports and outdoor living. Team members join a customer-focused environment that values product knowledge, service, and an active lifestyle.

Love to Snowboard?

Ski Haus, NOTB Snowboards, and Patio Place is a growing, family owned and operated, ski/snowboard shop in the wintertime and high-end outdoor patio furniture store in the summertime. We are now taking applications for an Assistant Manager position in Woburn, MA. This is your sign to give up the rat race and work in a place you love. 

Job Summary:

We are seeking an experienced manager with an understanding of how a ski shop operates. The person filling this position will need to work with hourly employees and assistant managers to provide an exceptional experience for our customers while reinforcing procedures to maintain consistency amongst our three locations. Depending on experience, they will be responsible for overlooking the daily operations and scheduling for each department in the store, with a special focus in the snowboard department, along with overseeing and assisting in training new hires. The shop runs at an extremely high pace from September through January and will require hands on work, agile leadership and optimism to keep things running smoothly and to keep moral up. We like to keep a fun work atmosphere, but it is your responsibility to keep that atmosphere, while maintaining a professional work environment.

Benefits:

• Competitive salary paid on a weekly basis.
• Great employee discount and various ski/snowboard resort benefits.
• Profit Sharing bonuses throughout the year.
• Commission on patio sales in the summer.
• 401K plan matched in part by the company.
• Competitive health care benefits.
• Competitive PTO policy.
• A work culture that supports personal and professional growth.

Requirements: 

• Minimum 3 years related retail experience and/or training; or equivalent combination of education and experience.
• Exceptional supervisory and management skills.
• Strong work ethic, positive and enthusiastic about new challenges. 
• Ability to self-motivate and self-manage.
• Excellent communication and critical thinking skills. 
• Ability to plan, prioritize, time manage, multitask and work in a high energy, fast paced retail setting.
• Ability to handle complaints with poise while remaining polite and professional. 
• Detail oriented and organized.
• Proficiency with Microsoft Office and internet applications. 
• Ability to be flexible with their schedule through the winter months including working on weekends and holidays.

Responsibilities:

• Ensure every customer receives the best experience.
• Lead by example to effectively drive sales and the performance of team members.
• Effectively coach on store policies, protocols, and expectations.
• Overlook and execute the daily operations and schedules for all departments.
• Responsible for ensuring 5-10 people are hired, trained and scheduled during the busy season (September-March).
• Sell and service both ski and snowboard equipment when necessary. 
• Sell and service outdoor patio furniture when necessary.
• Able to stand 8 hours.
• Able to lift 50 pounds.

This is a physical position that includes lifting, moving boxes, fixtures and furniture where there is also standing for extended periods of time, and bending over.

Apply today on Bamboo HR with this link: https://skihaus.bamboohr.com/careers/145