What are the responsibilities and job description for the Rental Shop position at Ski Butternut?
Be an integral member of a friendly, outgoing crew - join the Rental Shop team. You’ll become a certified Rossignol ski technician and get to test out the latest skis by taking frequent ski breaks. You’ll also have an opportunity to learn top-notch tuning techniques from an expert staff while getting familiar with the overall operation. The position involves on-going guest contact by helping them get outfitted with ski rental equipment and explaining its safe use, as well as collecting/restocking returned equipment and testing/maintaining all equipment.
Job Duties & Responsibilities
- Demonstrate proactive guest and employee problem resolution with urgency, respect and empathy
- Clean residence thoroughly
- Turn in all lost and found items, properly tagged, to the Main Office at the end of scheduled shift
- Ensure when leaving residence, all doors and windows are closed and locked, thermostats set @ 60 degrees in the summer and 68 degrees in the winter and fire place flues are closed
- All keys will be checked in and out on a daily basis
- Stock residence with appropriate supplies as specified by company standards
- Complete all assigned services by timeframes established by department
- Respond to guest needs in an appropriate, professional, courteous manner
- Report any items requiring replacement and or repair, or any damage to Operations Manager
- Assist in maintaining all specified rooms in all facilities neat and orderly by putting away all supplies throughout and at the end of scheduled shift
- Ensure safety procedures, in accordance with safety training guidelines, are followed
- Other duties and responsibilities as assigned
Reports To
Rentals Manager
- Able to lift at least 50 lbs, stand for long periods of time, withstand frequent up-and-down/ twisting/repetitive movements and reach with hands/arms to handle objects, tools or controls
- Must be 14 years of age
- Outstanding communication and guest service skills
- Able to multi-task and work well in a team-oriented environment; able to work efficiently, accurately and with limited supervision
- Willing to work a flexible schedule including weekends and holidays
Dates of Employment
- December to Mid-April
- 10 AM - 5 PM