Corporate Service Specialist

Job Title: Corporate Service Specialist
Office Location: San Jose, CA
Job Type: Full-Time
Work Model: Onsite 
      
About SK hynix America
At SK hynix America, we're at the forefront of semiconductor innovation, developing advanced memory solutions that power everything from smartphones to data centers. As a global leader in DRAM and NAND flash technologies, we drive the evolution of advancing mobile technology, empowering cloud computing, and pioneering future technologies. Our cutting-edge memory technologies are essential in today's most advanced electronic devices and IT infrastructure, enabling enhanced performance and user experiences across the digital landscape.
We're looking for innovative minds to join our mission of shaping the future of technology. At SK hynix America, you'll be part of a team that's pioneering breakthrough memory solutions while maintaining a strong commitment to sustainability. We're not just adapting to technological change – we're driving it, with significant investments in artificial intelligence, machine learning, and eco-friendly solutions and operational practices. As we continue to expand our market presence and push the boundaries of what's possible in semiconductor technology, we invite you to be part of our journey to creating the next generation of memory solutions that will define the future of computing.

Job Summary:

The Corporate Service Specialist is responsible for overseeing construction-related projects,  maintenance, operations, and safety of SK hynix America’s office buildings, lab facility, and server rooms. Not only limited to building operation but also managing vendors, providing service to employees, and completing duties associated with other departments. This role ensures that all critical infrastructure, including HVAC systems, elevators, emergency generators, UPS systems, and fire safety equipment, is properly maintained and compliant with regulatory requirements. The specialist also manages service agreements for subcontractors and vendors. This role goes beyond facility maintenance to include employees' experience, office space planning, workplace services, and project management. 

Responsibilities:

Construction Project Support & Oversight 

• Assist in coordinating and monitoring construction/renovation projects with other project stakeholders.
• Ensuring project timelines, quality standards, and budget management skills are preferred. Ensure adherence to regulatory requirements and maintain all construction documents and readiness for inspections and audits.
• Close monitoring of the construction site and day-to-day operation safety regulation.

Facility Operations & Maintenance

• Develop and implement preventative maintenance programs for HVAC, electrical, plumbing, fire safety, and other building systems.
• Ensure timely repairs and maintenance of building infrastructure and equipment.
• Supervise and coordinate work with external vendors and service providers.
• Create an annual facility maintenance plan and execution.

Vendor & Contract Management

• Oversee operational service agreements, including janitorial, landscaping, cafeteria, vehicle maintenance, and all other maintenance service providers.
• Negotiate contracts with vendors to ensure cost-effectiveness and service quality.
• Understand the service contract Request for Proposal (RFP) process and be able to execute the vendor selection.
• Monitor vendor performance and ensure compliance with agreed-upon service levels. Be able to create a vendor performance review report.
• Perform Quarterly Business Review (QBR) and access vendor’s performance to align with contracted service goal.

Compliance & Safety Management

• Work closely with the Safety Manager to enforce workplace safety protocols and emergency preparedness plans.
• Understand evacuation procedures and be part of the Emergency Response Team.

Operational Support & Coordination

• Supervise facility staff, providing guidance and professional development opportunities.
• Collaborate with internal stakeholders, including IT, security, and department heads, to align facility needs with business objectives.
• Assist with budget planning, procurement, and reporting related to facility operation and corporate service dept.

Qualifications & Skills:   

• Bachelor’s degree in Facility Management, Engineering, Business Administration, or a related field (preferred).
• 3 years of experience in facility management, maintenance, or operations.
• Strong knowledge of building systems (HVAC, electrical, plumbing, fire safety, and security).
• Experience managing vendor contracts and service agreements.
• Experience managing small, medium size construction project from execution to completion.
• Familiarity with OSHA regulations and safety compliance standards.
• Excellent problem-solving and organizational skills.
• Strong leadership and communication abilities.
• Proficiency in facility management software and Microsoft Office Suite.
• Proficiency in AutoCAD (Lv1 or Lv2) for facilities management tasks including, not limited to space planning, drawing interpretation, and basic drawing create and modification.

Work Environment & Physical Requirements:

• Ability to respond to facility emergencies outside of regular business hours.
• May require occasional lifting, climbing ladders, or working in confined spaces.
• Office and fieldwork environment with frequent facility walkthroughs.

Equal Employment Opportunity:

SKHYA is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees and prohibit discrimination and harassment of any type without regard to race, sex, pregnancy, sexual orientation, religion, age, gender identity, national origin, color, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws. 

Compensation: