Sales Administration Manager

Sales Administration Manager

Location: Blue Bell, PA

Salary Range: $111,000.00 to $132,000.00

About SKF:

SKF, reducing friction since 1907, re-imagining rotation for a better tomorrow!

SKF is an industry-leading manufacturer that has been a cornerstone in industrial life. Wherever there are machines or products in motion, SKF bearings are there to reduce friction. SKF drives the industries that support our way of life, powers the machines that put food on the table, and even helps explore the cosmos.

Sustainability is at the heart of everything we do. SKF is on pace to decarbonize all its production facilities by 2030.

We’re guided by our SKF values. Collaboration is critical to the success of our colleagues, partners, and customers. Curiosity and Courage provide a foundation for innovation and advancement. And we do this work out of Care for our people, customers, communities, and the planet.

We’re a company committed to a culture of belonging, where all our people are encouraged to be themselves and grow their careers in an equitable environment.

Learn about SKF at www.skf.com.

Summary:

Due to rapid and sustained growth, we seek a dynamic and strategic Sales Administration Manager to join our team. In this role, you will support SKF’s Magnetic Bearing and High-speed Motor business unit for our North American customers. Reporting to the Sales Director, Magnetic Systems North America, you will be an integral part of the Magnetic Systems team, working to provide exceptional support to our customers. This position is ideal for a strategic thinker with a strong background in customer service, supply chain management, and international coordination. You will collaborate with a team of world-leading magnetic levitation and electric motor experts to deliver unparalleled customer service to our OEM partners. Your role will involve working closely with customers and colleagues to ensure commercial excellence from order to delivery and beyond.

Key Responsibilities:

Customer Service

• Serve as the primary contact for customers as pertaining to forecasting and demand management, while building and maintaining strong professional relationships.
• Oversee the full order management process—ensuring timely and accurate order entry, fulfillment, and delivery.
• Manage the returns process, coordinating between the customer, internal teams, and logistics partners to resolve issues efficiently.
• Monitor and reconcile accounts payable, working closely with the finance department to ensure accuracy and prompt resolution of invoicing matters.

Demand Forecasting & Inventory Planning:

• Analyze historical sales data and customer forecasts to develop accurate demand forecasts for OEM customers.
• Collaborate with warehouse and operations teams to establish optimal inventory levels, minimizing stockouts or overages.
• Continuously monitor inventory and supply chain metrics, recommending adjustments and improvements to support business goals.
• Import Coordination with the SKF Magnetic factories Customer Service:
• Coordinate importation processes for relevant materials and products, ensuring compliance with all regulatory and organizational requirements.
• Work closely with the customer service team, facilitating seamless cross-border communication and documentation flow.
• Troubleshoot and resolve any importation challenges or delays, acting as a liaison between internal and external stakeholders.

Qualifications

• Bachelor’s degree in relevant field
• 5 years of experience in customer service, supply chain, or business management roles—ideally supporting OEM clients.
• Experience with order management, inventory planning, and accounts payable processes.
• Demonstrated ability to collaborate with international teams; prior experience coordinating with international partners is an asset.
• Excellent communication, organizational, and problem-solving skills.
• Fluency in English required; proficiency in French is a strong plus.

What You’ll Love About SKF:

Rest and Relaxation. Enjoy a generous PTO policy and 13 paid holidays.

Work/Life Integration. SKF supports work/life integration, home, family, community, personal well-being and health. 

Diversity in the Workplace. ?At SKF, we strive to embed Diversity, Equity and Inclusion in everything we do. By developing a culture of belonging, our people can flourish; leading to an inclusive, equitable environment that promotes leadership, engagement and innovation.

Best in Class Benefits. SKF cares about the wellbeing of our employees. Comprehensive healthcare options to fit your needs and opt out payment.  Added benefits include company paid life insurance, STD, LTD. Supplemental benefits include critical illness coverage, tuition reimbursement, employee discount programs, and much more!

Bonus. SKF offers STVS (Short Term Variable Salary) or Sales Incentive based on company performance and at the discretion of management.

Invest in your Future. Participate in our 401K program that boasts a 10% employer contribution: 100% match up to 5% of your elected contribution (100% Vested) plus an additional 5% company contribution.


 

Reports to: Sales Director, Magnetic Systems North America

Location: Blue Bell, PA

Job ID: 23588

SKF provides equal employment [and affirmative action] opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

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