GBI GMC Manager North America

Organization: Testing and Laboratories – R&D

Reporting: Reports to Test and Lab Manager

Position Type: Individual Contributor

Location: Pymouth, MI

Main purpose of the role

The GMC Manager is responsible for leading the Plymouth GMC laboratory operations, ensuring compliance with corporate policies, environmental, health, and safety standards, and delivering high-quality analysis services. This role involves strategic planning, personnel management, resource allocation, and customer support to meet business objectives and maintain operational excellence.

Key Accountabilities

• Comply with SKF Code of Conduct, corporate policies, and EHS procedures.
• Execute work according to defined laboratory procedures and specifications.
• Contribute to annual departmental goals and improvement initiatives.
  
  

Personnel Management

• Conduct performance reviews and facilitate development plans.
• Manage staffing levels, work assignments, and team climate.
• Track and manage departmental KPIs.
  
  

Laboratory Facility & Equipment

• Maintain laboratory equipment and recommend upgrades.
• Ensure cleanliness and orderliness of facilities.
  
  

Departmental Administration

• Develop strategic and tactical plans for GMC group.
• Prepare and manage budgets, expense approvals, and capital resource planning.
• Maintain project data and approve reports.
  
  

Quality & EHS

• Support quality management and approve procedures.
• Promote safety culture and maintain zero-accident environment.
• Address customer complaints and audit findings.
  
  

Customer Support

• Serve as technical consultant and manage service requests.
• Develop quotations, contracts, and work instructions.
• Communicate status and results to customers.
  
  

Sustainability

• Promote SKF sustainability initiatives within the department.
  
  

Competence Requirements

• Strong leadership and people management skills.
• Excellent organizational and strategic planning abilities.
• Proficiency in laboratory operations, quality systems, and EHS compliance.
• Ability to analyze data, develop technical solutions, and communicate effectively.
• Financial experience of budgeting and resource planning.
  
  

Desired Experience

• Experience managing technical teams in a laboratory or engineering environment.
• Familiarity with ISO standards, quality audits, and continuous improvement processes.
• Exposure to customer-facing roles and technical consulting.
• Familiarity with Metallurgical, Metrological, and chemical standards
  
  

Education Requirements

• Bachelor’s degree in engineering, Materials Science, or related technical field.
• Advanced degree (Master’s or MBA) preferred.
  
  

Work Experience

• Minimum 8–10 years in laboratory operations or engineering roles.
• At least 3–5 years in a leadership or managerial capacity.
• Proven track record in project management and cross-functional collaboration.
  
  

About SKF

SKF has been around for more than a century and today we are one of the world’s largest global suppliers of bearings and supporting solutions for rotating equipment. With more than 40,000 employees in around 130 countries, we are truly global. Our products are found everywhere in society. In fact, wherever there is movement, SKF’s solutions might be at work. This means that we are an important part of the everyday lives of people and companies around the world. See more, at www.skf.com.