What are the responsibilities and job description for the Revenue Operations Manager position at Skedda?
(Hybrid/Boston, MA - 2-3 days onsite)
Skedda is a leading global workplace management platform, serving over 7,000 customers including Toyota, Siemens, Mercedes-Benz, MIT, and Harvard University. The company is a key player in shaping the future of the modern workplace experience with interactive floor plans, desk and meeting room booking, visitor management, rich utilization analytics, and integrations with Slack, Microsoft 365, and Google Workspace. Each year, Skedda wins awards from G2, Capterra, GetApp, and SoftwareAdvice.
About the role
We’re hiring a RevOps Manager to strengthen our go-to-market operations across Sales, Marketing, CS, and Onboarding. Reporting to the Director of Business Operations, you’ll bring systems expertise, structured operational thinking, and cross-functional leadership to a growing GTM organization. This role combines hands-on execution with an ability to shape and improve the processes, data, and workflows that drive revenue.
What you’ll do
- Lead day-to-day RevOps execution, partnering with Sales, Marketing, Customer Success, and Onboarding to align systems, data, and processes
- Own our HubSpot environment: system configuration, workflow logic, lifecycle design, reporting infrastructure, and overall governance
- Drive process improvements across the full GTM funnel, including lead management, routing, forecasting, handoffs, enablement, and customer lifecycle, etc.
- Build and maintain reporting frameworks and dashboards that create visibility into pipeline, funnel performance, forecasting, and customer lifecycle health
- Ensure data quality and integrity across GTM systems and cross-functional workflows
- Partner cross-functionally to design scalable processes and automate manual tasks where possible
- Document processes, establish standards, and help define the long-term operating model for RevOps
- Evaluate and manage GTM tooling integrations, working closely with Product, Engineering, and Finance as needed
Skills & Experience
- 3–5 years in Revenue Operations, Sales Operations, or Marketing Operations
- Strong hands-on expertise with HubSpot (workflows, reporting, automation, lifecycle management, custom objects)
- Analytical mindset with the ability to translate data into insights, decisions, and prioritization
- Experience collaborating across Sales, Marketing, and Customer Success/Onboarding
- Strong project management and organizational skills
- Bonus Points: Experience with Stripe and/or Intercom integrations
About you
- You’re a strong verbal and written communicator
- You’re a systems thinker who can help bring clarity to complex ideas
- You keep customer needs top of mind during your design and decision-making process
- You can balance a pragmatic problem-solving approach with a strong attention to detail
- You welcome feedback to improve your skills and work
- You take initiative and work with a healthy sense of urgency
Benefits
- Competitive salary, benefits package, and paid time off
- Flexible schedule
- Creative and collaborative work environment
- Direct exposure to the leadership team across departments
- Be empowered to leave a significant mark on the product and the customers
About us
We’re an international team from 20 countries with a growing presence in Boston. We place a lot of value on collaborating asynchronously across time zones but also understand the benefits of working together in person. Our team has doubled in size in the last year and continues to grow quickly.
At Skedda, our Mission is to empower organizations to bring workspaces to life. We take feedback from customers seriously and constantly iterate to improve our product. We’re a self-driven, curious, down-to-earth group of people who know how to balance moving quickly while maintaining a high bar for quality. Every team member at Skedda embodies our six core virtues:
- We are a community
- Quality is at our core
- Take ownership
- Create momentum every day
- Tackle hard problems
- Be curious
We are defining the future of the workplace experience, helping businesses to design meaningful, seamless, fully integrated employee experiences and interactions in the hybrid workplace. We’re growing fast with a lot of new opportunities ahead!
To learn more about Skedda, please visit https://www.skedda.com/blog/skedda-mission-vision-virtues.