Administrative Supervisor Behavioral Health

The information described in this job description has been designed to indicate the general nature of the work performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Other information:

Job Summary
The role of Administrative Supervisor Behavioral Health at Skagit Valley Hospital is one of significant importance to ensure coordinated, high-quality and cost-effective care at all times. The Administrative Supervisor Behavioral Health works closely in collaboration with clinical and support departments including the Emergency Department and inpatient medical floors. This role will be acting as a key representative of departmental and organizational leaders to facilitate ongoing operations designed to achieve specific goals and targets at all times. Communication, information sharing and understanding, and connectedness are critical for successful operations and performance. This person will work in collaboration with both internal and external providers to meet the clinical needs of their patient populations while upholding the specific quality assessment improvement needs.

Essential Functions
Coordinates optimal patient disposition and bed assignment utilizing regulatory criteria, understanding patient needs and available and appropriate nursing staff. Prioritizes and manages work load in an environment where the nature and volume of calls is unpredictable. Oversees the staffing of the department to determine staffing requirements and resource allocation within a framework of patient safety.
Provides clinical support as needed and as appropriate. Evaluates patient conditions and unit needs with Charge Nurses. Reports pertinent information to the Regional Director of Behavioral Health in an accurate and timely manner.
Assists MHC Charge Nurse and others with critical thinking and processing creative ways to deal with challenging situations. Communicates with department heads regarding issues, and collaborates with others in the development of solutions.
Consistently identifies and implements cost-effective ways to staff, and allocate resources. Strives to achieve high quality, low cost patient care solutions, working with SRH Leadership to meet financial performance goals.
Acts as a role model to create an environment of excellence and “being the best”. Consistently demonstrates strong customer focused approach in all situations. Serves as liaison resource RN to staff, Physicians, and others throughout hospital, relative to the care of behavioral health patients.
Promotes a professional environment; promotes professionalism for all staff as s/he leads by example.
Provides processes for conflict resolution with all customers. Demonstrates leadership and excellent communication to maintain effective working relationships with staff, physicians, managers and Directors.
Demonstrates a working knowledge of current nursing theory and standards of care, structure standards and procedures related to Behavioral Health WAC and legal procedures.
Directs administrative problems to appropriate sources, after hours.
Responds to and assists in code situations.
Follows medical staff chain of command when appropriate.
Coordinates projects as needed under the direction of SRH Leadership including contributing to the achievement of Quality Improvement through QI activities and patient satisfaction benchmarks for Behavioral Health service lines. The Administrative Supervisor Behavioral Health may perform specific supervisory duties at the express direction of the Administrative Supervisor’s leader. Complies with all SRH policies and procedures and ensures all departmental policies and procedures are maintained to program compliance needs.
Performs other duties as assigned by designee.

Education
Must be a graduate of an accredited school of nursing. BSN preferred.

Experience/Training
Minimum of three years’ experience in an Acute Care hospital with a minimum of 2 year working in Behavioral Health Unit preferred Demonstrated leadership ability and previous supervisory experience preferred.

License/Certifications
Current Washington State RN Licensure required. AHA (American Heart Association) BLS required. Appropriate specialty certification is encouraged.

Other Skills
Strong interpersonal skills; excellent written and verbal communication skills; ability to communicate effectively with patients, visitors, physicians, nursing personnel, and other health care professionals.

Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift or move objects and patients weighing over 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to focus.

Skagit Regional Health offers a comprehensive benefit package including medical, dental, vision, 457b/401a (retirement), long term disability, and paid time off to all employees holding an FTE of 20 or more hours per week. Eligible employees also receive sick time pay.