Residential Property Manager

OVERVIEW
We are seeking a dedicated Property Manager to oversee the daily operations of our residential properties. The ideal candidate will be responsible for managing and coordinating persons, activates, and available resources in order to accomplish community objectives as set forth by the property owner. These objectives will include maximizing occupancy levels and community values.

DUTIES AND RESPONSIBILITIES:

• Ensures that all rents are collected when due, and posted in a timely manner.
• Performs evictions as required on delinquent rents.
• Constant vendor/contractor communications concerning work scheduling, billings, vendor relations and certificates of insurance. The property manager is responsible for approving and submitting all invoices to corporate office for payment.
• Makes rental rate recommendations to Regional Property Manager.

HUMAN RESOURCES

• Hires, trains, motivates and supervises all on-site staff in order to achieve operational goals of assigned community. This includes new employee orientation and training, ongoing formal and informal performance evaluation, review and approval of timesheets, instructing and advising on-site staff of employee procedures and guidelines.
• Provides comprehensive feedback to non-performing employees. Facilitates disciplinary procedures and documentations up to and including terminations of employment if necessary.
• Conducts on-going training with office staff; e.g., leasing paperwork, workplace safety, and any other type of training that may be needed on a daily basis.

SAFETY

• Reports all liability and community incidents to the corporate office immediately. Ensures that all workers’ compensations claims are reported and proper paperwork is completed.
• Property manager will complete any pertinent safety checklists with maintenance staff.

ADMINISTRATIVE/OFFICE

• Ensures that lease files are complete and that completion of leases is being executed property. Approves in writing all leases on the property.
• Maintains records on all aspects of management activity on a daily, weekly, and monthly basis. Submits required reports to corporate offices on a weekly and monthly basis.

RESIDENT RELATIONS

• Maintain a positive customer service attitude.
• Periodic inspection with residents move-in/move-outs.
• Review all notices to vacate to determine the cause of the move-out.

MAINTENANCE

• Physically walk and inspect community on a regular basis; check on vacant apartments.
• Updates board indicating vacancy status on a daily basis. Coordinates with maintenance and make-ready staff to ensure timely condition of apartments after move-out.
• Work closely with Maintenance Supervisor to monitor and schedule all maintenance activity.

MARKETING/LEASING

• Conduct market surveys monthly and provide trend report information. Shop competition and be aware of neighborhood market conditions.

QUALIFICATIONS
- Proficient in office software applications
- Strong sales and negotiation skills
- Experience with property management software
- Knowledge of landlord-tenant law and contract management
- Excellent phone etiquette and communication skills
- Organized with the ability to multitask effectively