What are the responsibilities and job description for the Outreach Case Manager (Seasonal) position at sjfmc?
Job Description:
Southern Jersey Family Medical Centers, Inc. is looking for seasonal Outreach Case Managers who will embrace our mission to remove barriers to care for patients within the Communities we serve.
Summary: The Outreach Case Manager coordinates care for our Agricultural Workers to ensure that they receive the services needed after their initial visit through Southern Jersey Family Medical Centers, Inc. This includes referrals for care and specialist services, assistance with medication and diagnostic exams, advocacy for the patient, treatment planning and patient education. The Outreach Case Manager also provides other services to Agricultural workers, including but not limited to interpretation, transportation, and outreach.
Hours: Seasonal position that ends on October 1, 2025. The hours may vary but are generally between the hours of 2:00pm and 10:30 pm. Some weekend may be required to aid in participation of community events.
Position Responsibilities/Duties:
* Manage cases of agricultural worker patients who need additional
care including specialist appointments, diagnostic appointments, and
Charity Care appointments.
* Receive information and communicate
with providers on patient’s status and make necessary appointments
and/or follow up with that patient.
* Advocate and negotiate for
patients to obtain services that fit the needs of that patient.
* Serve as a liaison between the specialist providers and
the Agricultural workers
* Organize to ensure clients get the
services they need in a timely fashion.
* Provide health
education information for patients based on their medical condition.
* Make periodic phone calls to patient to follow up.
*
Maintain positive relationships with referring community resources/
health facilities and provides appropriate referral to health center
and other community resources.
* Interpret for doctor/dental
visits for patients.
* Answer phone calls and make appointments
for Southern Jersey Family Medical Centers.
* Provide or arrange
transportation as needed to/for Agricultural workers needing
assistance getting to community organizations and health
center.
* Embody the highest standards of professional thinking,
bearing, conduct and appearance.
* Perform other tasks as
assigned by Manager or Coordinator.