What are the responsibilities and job description for the Servers position at Sizziling grill?
Job Summary
We are seeking energetic and personable Servers to join our dynamic hospitality team! In this role, you will be the face of our restaurant, delivering exceptional guest experiences through attentive service, expert food and beverage knowledge, and a positive attitude. Your enthusiasm and professionalism will help create memorable dining moments for our guests, ensuring they feel welcomed, valued, and satisfied from start to finish. This paid position offers an exciting opportunity to develop your hospitality skills in a lively, fast-paced environment where teamwork and guest relations are at the forefront of everything we do.
Duties
- Greet guests warmly upon arrival and assist with seating arrangements to ensure a smooth flow of service.
- Take accurate food and beverage orders using POS systems such as Aloha POS or Micros POS, ensuring all special requests are noted.
- Provide detailed menu descriptions, recommend popular dishes and upsell items to enhance the guest experience.
- Serve food and drinks efficiently while maintaining high standards of food safety, sanitation, and presentation.
- Check in with guests throughout their meal to ensure satisfaction and address any concerns promptly.
- Handle cash transactions accurately, including cash handling and cashiering duties, while maintaining accountability for all sales.
- Clear tables, bus tables as needed, and assist with general restaurant cleanliness to uphold sanitation standards.
- Collaborate with kitchen staff to ensure timely delivery of orders and coordinate guest needs seamlessly.
- Utilize reservation systems like OpenTable for managing bookings and optimizing seating capacity.
- Maintain a thorough knowledge of the menu, including food preparation details and beverage options.
- Promote a lively atmosphere by engaging with guests in a friendly manner, fostering guest relations and repeat business.
Requirements
- Previous restaurant experience or food service background preferred; fine dining or nightclub experience is a plus.
- Familiarity with POS systems such as Aloha POS or Micros POS; experience with OpenTable is advantageous.
- Strong customer service skills with the ability to communicate clearly and professionally.
- Excellent time management skills to handle multiple tables efficiently during busy hours.
- Knowledge of food safety standards, sanitation practices, and proper food handling procedures.
- Ability to upsell menu items confidently while respecting guest preferences.
- Basic math skills for cash handling, billing accuracy, and transaction processing.
- Experience in serving or host/hostess roles within hospitality or food industry settings preferred.
- Ability to work flexible hours including nights, weekends, and holidays in a fast-paced environment. Join us as a Server and become part of an energetic team dedicated to delivering outstanding guest experiences! Your enthusiasm combined with your hospitality expertise will help create memorable moments that keep guests coming back again and again. We value your skills in food service, customer relations, and sales — all while providing a positive work environment where your contributions truly matter!
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person