What are the responsibilities and job description for the Senior Subrogation Claims Specialist position at SIXT?
We are seeking a Senior Subrogation Claims Specialist to be part of the newly established in-house subrogation team specializing in high-value claims (>$10K) and total losses. Reporting to the Senior Manager of Subrogation Claims, you will manage complex subrogation cases, ensure adherence to compliance standards, and drive recovery performance.
Your Role At SIXT
Your Skills Matter
What We Offer
About us:
We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!
Your Role At SIXT
- You investigate and manage high-value subrogation claims, including total loss cases, ensuring compliance with laws and policies and assess liability and pursue recovery through negotiations, arbitration, or other dispute resolution methods
- You prepare detailed claim summaries and provide regular updates in the claims management system
- You identify workflow inefficiencies and recommend enhancements to improve recovery rates and reduce cycle times
- You collaborate with team members and management to establish best practices for subrogation claims and coordinate with external vendors and debt collection agencies for outsourced claims support
- You review and audit vendor performance to ensure quality standards and adherence to service agreements
- You document case progress, generate reports, and monitor KPIs to support departmental goals and initiatives
Your Skills Matter
- Experience You have 3 years of experience in subrogation claims and laws or a related field with familiarity with rental car damage recovery (preferred) and a demonstrated expertise in handling high-value claims and total loss cases
- Education You have a bachelor’s degree in risk management, Business Administration, a concentration in insurance or a related field (preferred)
- Technical Proficiency You are experienced and proficient in claims management systems (Arbs Forums, E-Subro Hub, Accurint, and/or LexisNexis)
- Soft Skills You are a flexible problem solver with excellent troubleshooting skills to address and resolve issues efficiently. You are a self-starter with strong negotiation, problem-solving, decision-making abilities
- Commitment to Excellence You consistently meet or exceed recovery targets and ensure timely and accurate handling of claims, contributing to team efficiency
- Work Authorization You do not now, or in the future, require sponsorship and are authorized to work in the US
What We Offer
- Comprehensive Health Insurance Access healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, pet insurance, and a 401k retirement plan
- AI at your fingertips From day one, you'll have access to Claude by Anthropic and SIXTgpt, SIXT's own AI platform, to supercharge your work. We invest in every team member's AI journey: encouraging experimentation, building knowledge, and making sure you're ahead of the curve
- Paid Time Off & Sick Leave Enjoy PTO, sick leave, floating paid holidays and a healthy work-life balance
- Hybrid Work Format - 4 days in office/1 remote day format
- Exclusive Employee Rentals Leverage special rental discounts exclusive to employees, offering great savings for you, friends, and family
- Additional Perks Experience the advantages of working in a cutting-edge office in Downtown Tulsa, working in a dynamic work environment, and ample opportunities for professional advancement
About us:
We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!