What are the responsibilities and job description for the IT Field Service Technician II position at Sixt?
SIXT is looking for an experienced IT Field Service Technician II to lead technology installations and deployments across our growing North American branch network. In this hands-on role, you will take ownership of complex IT setups, troubleshoot network and hardware issues, and support the successful opening of new SIXT locations. You will work closely with our IT teams, coordinate with contractors, and provide technical guidance to Field Service Technicians. This position requires 40-50% nationwide travel and the ability to work independently in a fast-paced environment.
YOUR ROLE AT SIXT
You will lead IT installations at new SIXT locations, coordinating everything from cabling and equipment setup to network testing and successful branch openings
You will configure and troubleshoot switches, Wi-Fi access points, printers, Lancom routers, and other network equipment in collaboration with the Network & Systems team
You will perform network connectivity testing, verify VLAN configurations, validate firewall settings, and troubleshoot complex hardware and connectivity issues
You will coordinate with third-party contractors, electricians, and vendors during site walkthroughs, cabling installations, and technology deployments
You will provide Tier 2 on-site technical support, serve as an escalation point for IT Field Service Technician I, and help identify and resolve recurring technical issues
You will maintain accurate site documentation, including network diagrams, IP configurations, cable maps, hardware inventories, and installation checklists while coordinating with IT teams for ongoing branch support
YOUR SKILLS MATTER
IT Field Experience You have 4 years of hands-on experience in IT field services, systems administration, or a similar technical role, with the ability to independently manage technology installations at commercial locations
Hardware Installation & Cabling You have experience with structured cabling standards, IT equipment installations, and creating or interpreting network diagrams, cable maps, and technical documentation
Networking & Troubleshooting You have intermediate networking knowledge, including VLAN configuration, switch setup, Wi-Fi deployment, firewall fundamentals, and resolving complex connectivity issues
Systems & Certifications You have experience with Microsoft 365 and Intune, along with CompTIA Network or equivalent knowledge, while CompTIA A , CCNA, and experience with Lancom, Cisco, or Meraki are considered a plus
Leadership & Coordination You have experience coordinating with contractors and vendors, guiding junior technicians, and working independently to complete technical projects, preferably in a multi-site retail or hospitality environment
Travel & Flexibility You have a valid driver's license and the flexibility to travel 40-50% nationwide to support new branch openings and existing SIXT locations
WHAT WE OFFER
Comprehensive Health Insurance Medical, dental, and vision coverage, along with life insurance and wellness benefits
Paid Time Off & Sick Leave Generous paid time off and sick leave to support your work-life balance
Career Growth Opportunities to develop your career within a growing global organization
Exclusive Employee Rentals Special discounts on SIXT vehicle rentals for employees
Collaborative Culture Work alongside supportive teams in an international environment
Professional Development & Additional Perks Opportunities to expand your technical skills, a 401(k) with company match, and additional employee discounts
About us:
We are a globally leading mobility service provider with a revenue of 4.3 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT (car subscription), giving our customers access to our fleet of 360,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 100 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!