What are the responsibilities and job description for the Loss Prevention Field Agent position at Six Flags?
Overview
SUMMARY: Position is responsible for preventing the loss of any of the company’s assets when possible and recovering those assets and apprehend the individuals that cause a loss when necessary.
Responsibilities
RESPONSIBLITIES INCLUDE:
o Using Loss Prevention criteria, observe, witness, stop, and detain offenders in shoplifting, counterfeiting, and ticket scalping incidents at Six Flags Over Texas
o Assist Security in the processing of individuals that attempt to enter the park illegally
o Conduct investigations concerning a wide variety of different malfeasance issues pertaining to Six Flags Over Texas and their Employees
o Able to demonstrate effective written and oral communication to offenders, parents, Loss Prevention Management and, Local Law Enforcement
o Organize paperwork and computer data entry as well as Interfacing verbally with all Over Texas/ Hurricane Harbor Employees and Management
o Converse with numerous employees and guests on various levels while always maintaining composure in potentially stressful situations
o Interface with minors / adults / local law enforcement and parents relative to internal and external theft issues
o As needed, coordinate all local law enforcement authorities for the arrest of offenders based on Loss Prevention criteria and provide authorities such photographic evidence and other documentation needed for prosecution of offenders
o Testify in court as needed concerning internal and external theft incidents
Qualifications
Qualifications:
o Must be at least 18 years of age
o Strong verbal and written communication skills
o Strong attention to detail and problem-solving skills
o Full availability, including days, nights, weekends, and most holidays
o Ability to work opening and/or closing shifts (up to 8-hour shifts preferred)
o Available for a seasonal commitment of at least 3 months through the end of the year
o Flexibility to work limited hours during spring, fall, and winter seasons
o Ability to work in various weather conditions (heat, cold, rain, etc.)
o Capable lifting to 25 lbs.
o Able to sit, stand, and walk for extended periods
o Ability to pass a comprehensive background check (including criminal and credit history)
o High School Diploma or GED required; some college coursework preferred
o Previous Loss Prevention or security experience preferred
o Commitment to providing excellent support to guests and fellow team members