What are the responsibilities and job description for the Patient Care Coordinator position at Siv's Family Dentistry?
We are a private practice looking to expand our front office team. The right candidate is a person driven by integrity, a good work ethic and a desire to positively impact others. Helping others achieve a beautiful, healthy smile and a better quality of life is one of the most rewarding experiences. A career in dentistry ensures that you'll know you're helping people day in and day out.
The candidate must be a team player, have strong communication and computer skills and display a professional demeanor at ALL times. Experience with Eaglesoft and familiarity with common dental terminology is a plus.
Patient Care Coordinator/Receptionist duties will include but are not limited to:
- Manage patient appointment scheduling, including confirming appointments and following up on missed appointments
- Answer patient inquiries via phone, email, and in-person communication
- Greet patients as they arrive at the office and assist with registration and paperwork
- Coordinate patient care with dental providers, including managing patient referrals and follow-up appointments
- Communicate with patients regarding treatment plans, insurance coverage, and financial responsibilities
- Verify patient insurance coverage and eligibility for services
- Collect and process patient payments, including copayments and deductibles
- Maintain up-to-date knowledge of dental procedures, terminology, and practice management software
- Participate in quality improvement initiatives and compliance with regulatory requirements
- Maintain patient confidentiality and privacy in accordance with HIPAA regulations
We are open to all applicants, but previous experience in the dental field is preferred. If you believe you are a great fit for our team, please do not hesitate to apply! We look forward to speaking with you!
Job Type: Full-time
Pay: $17.00 - $22.00 per hour
Benefits:
- Employee discount
- On-the-job training
- Paid time off
Schedule:
- 8 hour shift
Ability to Commute:
- Grosse Pointe Woods, MI 48236 (Required)
Ability to Relocate:
- Grosse Pointe Woods, MI 48236: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $22
