What are the responsibilities and job description for the Assistant Department Manager position at SiteOne Landscape Supply?
SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goods for green industry professionals, we have a long history of serving those who design, build, and maintain outdoor spaces – from lawns and gardens to golf courses, sport fields and more. We pride ourselves on knowing our customers and their business better than anyone else and providing them with a one-stop shop of extensive inventory covering irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, and pest control supplies.
At SiteOne, we are passionate about delivering an outstanding customer experience and will stop at nothing to help our customers win. We know that our associates are the key to this success, and our commitment to the SiteOne DNA and support for our associates through development programs, benefits, and perks align with our vision to "Be a Great Place to Work for Our Associates". We foster a culture of safety, teamwork, and continuous improvement. With over 800 locations and exciting expansion ahead, now is the perfect time to join SiteOne and grow Stronger Together™!
Position Overview
The Assistant Department Manager assists the manager of a department by ensuring product availability, reviewing product inventory, performing cycle counts, and assessing demand change. The Assistant Department Manager may also support the department with administrative processes and assisting customers with sales and inquiries.
What you'll do:
- Respond to basic and more complex customer questions concerning product in all areas. Resolve a variety of customer service issues, make recommendations for substitutions, and process sales transactions.
- Manage department inventory through cycle counts and identification of demand changes to ensure a proper product mix at all times
- Perform administrative functions for the department, including but not limited to: product receiving, purchase orders (P.O.’s), product transfers and defective goods disposition
- Create a positive environment for associates which encourages teamwork in alignment with SiteOne DNA
- Coach and assist less experienced staff in meeting expected customer service and satisfaction goals
- Partner with branch leadership to understand and implement new technologies and ways of working to help positively impact business performance
Skills We Are Seeking
- 1 to 3 years of experience in retail, preferably in the irrigation, nursery, or landscape supply industry
- Knowledge of nursery, irrigation, and landscape products and practices
- Ready and willing to learn and adopt new technologies and ways of working
- Skills in managing product inventory
- High school diploma or equivalent
Perks:
Weekly Paychecks with DailyPay available!
- Competitive Compensation
- Medical, Dental and Vision plans
- Paid Time Off, Paid Holidays
- 401k with company match
- Tuition Reimbursement
- Lucrative Associate Referral Program
- Company Apparel and Work Boot Vouchers
- Opportunity for Advancement
- Paid Training and Business Certifications Available
- Free Counseling Services/Employee Assistance Program
- Life Insurance and Short- and Long-Term Disability Insurance
- Product Discounts
- Most Branches never work Sundays!
THE INFORMATION CONTAINED HEREIN IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES AND QUALIFICATIONS REQUIRED OF INDIVIDUALS PERFORMING THE JOB. THE QUALIFICATIONS DETAILED IN THIS JOB DESCRIPTION ARE NOT CONSIDERED THE MINIMUM REQUIREMENTS NECESSARY TO PERFORM THE JOB, BUT RATHER AS GUIDELINES. THEY MAY VARY FROM POSITION TO POSITION.
SiteOne Landscape Supply is strongly committed to providing equal employment opportunities for all associates and all applicants for employment. All employment decisions at SiteOne-including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination-will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law.