Sales Development Representative

Location: Salem, NH (Hybrid 3x/week)

Full-time, salary is paid hourly

About Us:

At Sitecore, our mission is to simplify how brands reach, engage, and serve people by delivering intelligent, personalised digital experiences that connect the world. We empower the world’s most iconic brands to build lifelong relationships with their customers—seamlessly, smartly, and at scale.

As the leading provider of agentic digital experience software, Sitecore brings together content, commerce, and data into one composable platform that enables brands to deliver millions of meaningful, adaptive experiences every day. Trusted by global leaders such as American Express, Porsche, Starbucks, and L’Oréal, Sitecore helps brands transform engagement through experiences that are not only personalised but predictive and dynamic.

Our foundation is our people—a diverse, passionate, and collaborative global team spanning over 25 countries. We believe that every experience matters, and that belief starts with how we work together. Our values—empathy, accountability, clarity, and growth—guide how we lead, innovate, and connect. They are the behaviours that bring our mission and vision to life, every day, in every interaction.

As we continue to evolve, we are actively cultivating AI skills across our teams to unlock new levels of creativity, efficiency, and insight. From engineering to customer experience, AI capabilities are becoming integral to how we design, build, and deliver the next generation of digital experiences.

Learn more at Sitecore.com.

About the Role:

The Sales Development Representative (SDR) role at Sitecore is an entry-level position within our sales organization. As an SDR, you’ll be a key contributor to our growth strategy—connecting with potential customers, generating qualified leads, and helping drive new business. This role offers a strong foundation for a long-term career in enterprise technology sales, with structured training and mentorship. You’ll gain exposure to the fast-paced world of digital experience marketing and work alongside a collaborative team that’s passionate about helping customers succeed.

What You’ll Do:

• Manage inbound leads and execute outbound prospecting campaigns
• Identify new contacts, assess fit, and introduce Sitecore’s solutions
• Collaborate with Account Executives to build and maintain a healthy pipeline
• Stay engaged with prospects and nurture relationships throughout the sales cycle
• Represent Sitecore with professionalism and enthusiasm
• Schedule discovery calls and coordinate product demos with sales and pre-sales teams

What You Need to Succeed:

• Strong communication skills—confident, clear, and engaging
• Curiosity, creativity, and a drive to succeed
• Comfort with cold outreach and a willingness to learn
• Ability to thrive in a fast-paced, metrics-driven environment
• Interest in technology and a desire to build a career in enterprise sales

Additional Skills That Could Set You Apart:

• Experience in outbound sales or lead generation in a B2B setting
• Background in sales development, telemarketing, or the tech industry
• Passion for technology and its potential to transform industries
• After an offer is made and accepted, E-verify will be utilized to establish your identity and employment eligibility as required by the U.S. Department of Homeland Security.

Sitecore is proud to be an equal opportunity workplace. We are committed to equal employment opportunity without unlawful regard to race, color, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, veteran status or any other local legally protected characteristic.

Compensation: Base salary pay ranges from $45,500-$65,000, plus a 30% commission plan