What are the responsibilities and job description for the Technical Writer position at Sistema Technologies, Inc.?
Position Overview:
We are seeking an experienced Technical Writer for a contract position supporting a government/enterprise environment in San Antonio, TX. The ideal candidate will have strong technical writing and documentation skills, the ability to understand complex technical concepts, and experience collaborating with subject matter experts, project teams, and technical and business stakeholders.
Responsibilities:
The Technical Writer will create, edit, and maintain clear, accurate, and user-friendly technical and business documentation, including user guides, manuals, standard operating procedures, policies, procedures, training materials, requirements documentation, and process documentation.
The role will gather information from subject matter experts, business users, and technical teams and translate complex technical concepts into clear and concise content.
Responsibilities will also include reviewing and updating existing documentation, documenting business processes, workflows, system functionality, and technical requirements, ensuring documentation follows organizational standards and style guidelines, collaborating with project managers, developers, analysts, and business stakeholders, and managing document revisions, version control, and approval processes.
Minimum Qualifications:
• 3 years of experience as a Technical Writer, Documentation Specialist, or similar role.
• 3 years of experience creating technical and business documentation.
• Strong written and verbal communication skills, including editing and proofreading.
• Experience working with technical and non-technical stakeholders.
• Strong attention to detail and organizational skills.
• Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, and Visio.
Preferred Qualifications:
• Experience documenting IT systems, software applications, cybersecurity, infrastructure, or business processes.
• Experience with SharePoint, Confluence, Jira, ServiceNow, or similar collaboration and documentation tools.
• Previous experience working in government, public sector, healthcare, or enterprise environments.
• Bachelor's degree in Technical Communication, English, Journalism, Information Technology, Business, or a related field.
What We Offer:
Sistema offers competitive pay and solid benefits, including medical, dental, and vision coverage. We keep things simple, focus on people, and prioritize long-term relationships with our clients and consultants.
Apply now if you’re a clear communicator, detail-oriented professional, and ready to work as a Technical Writer in San Antonio, TX!