Demo

Sr Director, Renewal

Sistas In Sales
San Jose, CA Part Time
POSTED ON 9/16/2025
AVAILABLE BEFORE 10/16/2025
Company

Job Description

NetApp (NASDAQ: NTAP) is the intelligent data infrastructure company combining unified data storage, integrated data services, and CloudOps solutions to turn a world of disruption into opportunity for every customer. NetApp creates silo-free infrastructure, then harnesses observability and AI, to enable the world’s best data management. No matter the data type, workload or environment, NetApp enables you to transform your data infrastructure to realize your business possibilities. NetApp helps customers become data-driven organizations and is strategically situated for the data centered, AI-powered era. With a long history of innovation in data storage, protection and management, NetApp is transforming to become the leader in intelligent data infrastructure combining hybrid, multi-cloud unified data storage with integrated data services and cloud operations and is well positioned to grow and scale. NetApp partners with the world’s biggest cloud companies, including Google Cloud, AWS, and Microsoft Azure. With these partners, they empower global organizations to unleash the full potential of their data to expand customer touchpoints, foster greater innovation, and optimize their operations.

Headquartered in San Jose, NetApp has operations in more than 30 countries and approximately 12,000 employees across the globe. We have a culture where people feel empowered to make a difference and encouraged to question the status quo, are passionate about innovation and collaboration, and are committed to and care for each other, their customers, partners, and communities. Discover NetApp’s passion for helping organizations to change the world with data at https://www.netapp.com/.

Position

A Senior Director, Renewal Sales is responsible for driving renewal sales strategies, optimizing customer retention, and achieve sales target for a specified Geo. The ideal candidate will have a proven track record in sales leadership and a deep understanding of the renewal sales process. The span of control includes Renewal Sales Managers and individual contributor sellers. This role is accountable for the overall strategy and execution of install base management of the existing customers in the effort to retain (as primary focus) and grow customer base.

Key Responsibilities

  • Work closely with Client Executives and CSM leadership to determine account install base (IB) strategy and identify and qualify Renewal opportunities;
  • Support Renewal Specialists Managers through forecasting, area-level reviews, and other development opportunities
  • Maintain and grow Renewal rates and in-quarter (IQRR) rates, discount rates, tech refresh, keystones, cloud subscriptions etc.) and discount governance;
  • Establish profitable relationships with support organizations including quoting specialists, finance, sales, and partner managers
  • Manage to proper pipeline management across the geography to ensure pipeline progress and asset disposition for prior, current, and future quarter assets
  • Delivery accurate quarterly renewal bookings forecast
  • Attend customer/partner escalations related to Renewal sales and/or IB matters and engage with cross functional teams to seek resolution

Key Qualifications

  • A minimum of 10 years’ experience in the renewal or field sales role
  • A minimum of 10 years’ experience in people management and coaching, including remote/virtual management.
  • A minimum of 10 years’ experience in managing P&L
  • Aptitude and readiness for learning and understanding new technologies.
  • Strong ability to use data to drive insights, and execute
  • Has strong executive-level communication and organizational skills
  • Interacts and collaborates with cross functional teams across time zones and cultures

Compensation

The target salary range for this position is 316,540 – 409,640 USD. The salary offered will be determined by the candidate’s location, qualifications, experience, and education and may be outside of this range. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off (PTO), various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU’s), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region, and further details will be provided as part of the recruitment process.

At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.

Equal Opportunity Employer

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.

Why NetApp?

We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better – but also to innovate. We tailor our approach to the customer’s unique needs with a combination of fresh thinking and proven approaches.

We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time per year to volunteer with their favorite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. Finally, we provide financial savings programs to help you plan for your future.

If you want to help us build knowledge and solve big problems, let’s talk.

Salary : $316,540 - $409,640

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