Mortgage Loan Processor

Title: Mortgage Loan Processor

Job Type: In-person/ Full Time/ Non-exempt

Sistar Mortgage is an Equal Employment Opportunity (EEO) employer and does not discriminate in any candidate/employee based on race, color, religion, sex, sexual orientation, national origin, age, marital status, disability, veteran’s status, or any other basis protected by applicable discrimination laws.

This position reports directly to the immediate supervisor and with primary duties including but not limited to processing and coordinating the closing of loans from submissions to completion.

Summary of Job Functions:

• Primary duties include but are not limited to processing and coordinating the closing of loans from submissions to completion.
• Serve as initial point of contact for the act as a liaison between borrower, underwriter, loan originator and lender provide customer with timely and periodic status updates of their loan application.
• Conduct all initial and conditional submissions within set time frames.
• Return all inquiry calls/emails within one business day.
• Collect required documentation from applicants and follow up on missing items.
• Establish, maintain and update files, databases, records, and/or other documents for recurring internal reports.
• Order credit reports, title reports, compile documents for customer files and enter submissions for processing and assessment.
• Assure that all customer files are complete and in compliance with regulatory agencies and internal policies.
• Ensure customer privacy, security of files and appropriate staff access Prepare commitment letter(s), denial letter(s) and cancel files when necessary.
• Maintain pipeline report and notify Production Manager of status as needed.
• Prepare closing submission package and checklist.
• Make recommendations for procedural changes to increase efficiency.
• Other duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• High School or Equivalent/ Bachelor’s Degree preferred.
• Must have at least 3 years of experience as a Residential Mortgage processor including knowledge of basic lending, real estate contracts and language, foreclosure, short sales and delinquent accounts.
• Ability of calculate Income
• Ability to provide excellent customer service in person and on the phone.
• Ability to handle multiple tasks and frequent interruptions.
• Ability to handle stressful situations with calmness and courtesy.
• Ability to communicate effectively, both orally and in writing.
• Excellent records and file management skills.
• Knowledge and experience using MS Word, Excel, Outlook.
• Knowledge of basic accounting processes and procedures.
• This is an in-person, non-exempt, full-time position.

Benefits:

• Health/ Life insurance
• Employee assistance program
• HSA/ /401K
• Paid time off as per company policy

Job Type: Full-time

Pay: $24.00 - $28.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Experience:

• Mortgage processor or related position: 1 year (Required)

Work Location: In person

Salary : $24 - $28