Consumer Product Manager

Position Summary

Manage the $330MM North America Moving Services Consumer Line Haul Channel P&L for Allied and North American Van Lines - Design & Implement Sales Strategies, Programs, and Promotions to Drive Volume and Net Income to Exceed the Annual Financial Objectives for the Consumer Channel; Lead Revenue Management Pricing for Channel; and Assist in the Development of the Long-Range Plan for the Consumer Channel.

• Participate in Development of and Implement New Product Development for the Consumer Segment: Small Moves, Containerized Moves, Tariff Related Enhancements, etc.
• Implement Business Plan through the Consumer Sales Force of 1,500 Salespeople Across North America; Includes Metric Development and Monitoring, Engaging Sales Managers, Training & Coaching of Sales Force, and Working with Underperformers.
• Business Owner of the Current Technology Support Tools (HomeTouch/Techmate) and Implement the Vision for New Upgrades/Systems to Differentiate Allied and North American Van Lines.
• Supervise Lead Acquisition Efforts Both Internally and at the Agency Level to Support the Consumer Sales Effort.
• Portfolio Management of Agents to Drive Improved ROI’s on Existing Investment in Consumer Channel: Develop Agent Specific Business Plans (Sales Goals, “Feet on the Street”, Leads, YP, etc), Plan Implementation, Gap Analysis, and Monitoring.
• Consult with Pricing Department to Establish Pricing for Consumer Products to Capitalize on Existing and New Revenue Management Techniques.
• Provide Advice, Counsel and Direction to the Brand Managers (Allied/North American) Regarding Market Representation, Under Performing Agents, Customer Trends, and Corrective Actions.
• Oversee the Design, Implementation and Monitoring of Marketing Initiatives: Responsible for Design, Development, Coordination & Analysis of Marketing Campaigns, Attaining Senior Management & Agent Committee Approvals, Communication & Training of Agent Network, Measuring Financial Performance.
• Participate in the Budgeting Process.
• Conduct Agent Specific Sales Calls/Training, Regional Training, & Sales Courses.
  
  

Functions And Responsibilities

Percentage

Function

30%

Agent Interaction to Drive Initiatives—First Contact in Escalation Process

30%

Daily Channel Management: P&L, Metrics, Initiatives, Vision, Marketing

20%

New Product Development

20%

Sales Training

Qualifications And Preferred Skills

• 3-5 years’ experience in the transportation industry, specifically household goods, and an understanding of its marketing cycles.
• 2-3 years’ experience in general business management with P&L (profit and loss) responsibilities.
• Understanding of an independent agent network environment.
• Strong leadership skills with the ability to thrive and influence decision makers in a matrixed environment.
• Strong interpersonal communication skills, both oral and written.
• Excellent organizational and time management skills.
• Change agent, determined to attain goals and deliver on commitments while building a sense of urgency.
• Strong financial acumen and an understanding of business application technologies.
• Strong analytical skills with abilities in problem solving and conflict resolution.
• Highly proficient in Microsoft Excel and Access software.
  
  

Education and Certification Requirements

• Bachelor’s degree required. MBA or business related master’s degree.
  
  

At Sirva, We Are Committed To Fair And Transparent Compensation Practices. In Accordance With Applicable State And Federal Laws, We Provide The Following Salary Information For This Position

• Position Title: Consumer Product Manager
• Salary Range: $83,000-$115,000 USD
• Benefits: Comprehensive benefits package that includes Medical, Dental, Vision, 401(k), FSA/HSA, Employer HSA Match, Life & Disability Insurance, Paid Time Off, Volunteer Time Off, ID Theft Protection Plan and more. Benefits are based on employment status and may not be available for temporary or part-time employees
  
  

Salary ranges may vary based on location, market conditions, and other factors such as experience and qualifications. The final compensation will be determined during the hiring process based on these considerations.

For positions available outside the United States, salaries will take into account local currency and market conditions, which may differ from the USD salary range. If you have any questions about salary or benefits, we encourage you to ask during the hiring process.

Sirva Worldwide, Inc. provides HR and mobility professionals with the resources, guidance, and support they need to achieve the best possible relocation for talent, and for the companies that move them. As a leading global relocation management and moving services company, we bring together personalized program solutions, expansive global reach, innovative technology, and an unmatched supply chain to transform businesses of any size and empower talent moving to their next opportunity. From corporate relocation and household goods to home sale and commercial moving and storage, our portfolio of brands (including Sirva, Allied, northAmerican, Global Van Lines, Alliance, Sirva Mortgage and Smartbox) provide everything needed to move talent and deliver experience.

Sirva is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military status, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. Sirva also prohibits harassment of applicants and employees based on any of these protected categories.

It is also Sirva's policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions. The Federal EEO Law Poster may be found at http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf.

If you need a reasonable accommodation because of a disability of any part of the employment process, please send an email to Human Resources at HRSirva@Sirva.com and let us know the nature of your request and your contact information.