Product Manager/Development (SunPass Program Lead)

Total Required Experience in Years: Minimum 7 Years

Job Description:Seeking an experienced Product Manager to lead the development, enhancement, governance, and operational management of enterprise products, applications, and solutions. The ideal candidate will oversee the complete product lifecycle, ensuring alignment with business objectives, operational strategies, and customer-focused delivery goals. This role requires strong expertise in product development, technology integration, operational governance, reporting, and cross-functional coordination. The candidate will collaborate with technical teams, business stakeholders, and operational leadership to manage product schedules, feature releases, dashboard reporting, lifecycle planning, process improvements, and strategic initiatives while ensuring operational continuity and performance optimization.

Key Responsibilities

• Manage the lifecycle of products, applications, and enterprise solutions
• Lead product research, development, enhancement, qualification, and delivery activities
• Coordinate product deployment schedules, feature releases, maintenance cycles, and implementation plans
• Collaborate with cross-functional teams to define and fulfill product requirements
• Oversee product development schedules, milestones, and deliverables
• Serve as a technical consultant for evaluating and integrating new technologies
• Ensure product specifications align with business objectives and operational goals
• Maintain centralized inventory of products, applications, and technology solutions
• Capture, monitor, and report operational initiatives according to reporting standards
• Collaborate with Business Intelligence teams to develop dashboards and reporting solutions
• Monitor product performance and identify opportunities for enhancement and optimization
• Ensure Standard Operating Procedures (SOPs) are created, documented, and maintained
• Support operational continuity, emergency response, and strategic initiatives
  
  

Additional Responsibilities

• Provide operational governance and leadership reporting support
• Coordinate with business teams to validate functional and performance requirements
• Prepare lifecycle summaries, replacement documentation, and operational reports for leadership review
• Support implementation of strategic operational initiatives and business improvements
• Assist with continuous improvement, process optimization, and reporting enhancements
• Perform additional operational and program-related duties as assigned
  
  

Required Skills

• Minimum 7 years of experience in technology, product engineering, operations, or technology integration
• Strong experience in product lifecycle management and product delivery
• Experience managing enterprise product development and enhancement initiatives
• Experience collaborating with cross-functional technical and business teams
• Strong operational governance, reporting, and program management experience
• Experience with dashboards, reporting tools, and operational monitoring processes
• Strong analytical, organizational, and decision-making abilities
• Excellent stakeholder communication and relationship management skills
• Experience managing product schedules, releases, and deployment activities
• Strong problem-solving and process improvement capabilities
  
  

Qualifications

• Strong product management and operational leadership capabilities preferred
• Experience supporting enterprise operational environments preferred
• Strong documentation, reporting, and governance experience preferred
• Experience in transportation, tolling, or operations-driven environments preferred
• Strong communication, analytical, and organizational skills required
  
  

Education

• Bachelors or Masters Degree in Computer Science, Information Systems, Business Administration, Operations Management, Project Management, or related field preferred
• Equivalent work experience accepted