Network Administrator

Job Description: The client is seeking an expert Network Administrator to support the DOT Transportation Safety Management and Operations (TSMO) Technology Program. The role is responsible for ensuring reliable, secure, and efficient operation of enterprise IT and OT network infrastructure supporting traffic signals and transportation systems. The ideal candidate will provide advanced troubleshooting, architecture support, L3 technical support, vendor coordination, remote technician guidance, network monitoring, and security compliance in a large distributed network environment.

Key Responsibilities

• Troubleshoot and resolve network issues for DOT Traffic Signals and Traffic Management Centers (TMCs)
• Architect and recommend network technology improvements aligned with ITS standards
• Provide Level 3 technical support for enterprise IT/OT systems
• Configure and support Cisco routers, firewalls, VPN devices, and SDWAN solutions
• Work with vendors on installation, configuration, and testing of networking solutions
• Conduct network troubleshooting using packet analysis tools such as Wireshark
• Maintain inventory of network equipment and firmware updates
• Train technicians on remote connectivity and maintenance processes
• Ensure compliance with ITS security standards
• Provide remote field support and off-hours assistance when required.
  
  

Additional Responsibilities

• Support limited travel within Capital District field locations
• Participate in NDA, fingerprinting, background checks, and annual training requirements
• Provide knowledge transfer to consultants and agency staff
  
  

Required Skills

• Cisco Networking & Cisco IOS
• LAN/WAN Troubleshooting
• SDWAN, DMVPN, IPSec, OSPF, BGP
• VPN & Firewall Management
• Wireshark & Protocol Analysis
• Cisco Cellular Router Support
• Wireless Networking (Cisco, Aruba, Ubiquiti)
• Network Monitoring & Firmware Management
• Cisco Meraki / IoT Dashboard
• Business & Technical Communication
  
  

Qualifications & Certifications

• 84 months experience configuring and troubleshooting LAN networking environments with 1,000 remote endpoints
• 84 months experience with DMVPN, IPSec, OSPF/BGP, SDWAN
• 84 months experience supporting Cisco routers with cellular modems
• 84 months experience with Cisco hardware and Cisco IOS in TCP/IP environments
• 60 months experience with wireless networking technologies (Cisco, Aruba, Ubiquiti)
• 60 months experience working with business and technical stakeholders
• 48 months experience managing network devices through centralized management consoles such as Cisco Meraki or Cisco IoT Dashboard