What are the responsibilities and job description for the Desktop Support Engineer position at Siri InfoSolutions, Inc.?
Job Description
• Comfortable with core onsite support functions (4 years experience) such as hardware triage, imaging, deployments, device replacements, Win10/11, iOS and direct end user interaction.
• Installation and Configuration: Install, configure, and maintain desktop hardware, software, and peripheral devices.
• Documentation: Maintain detailed records of technical issues and solutions, and update documentation as needed.
• Collaboration: Work closely with other IT teams to resolve complex issues.
Required Skills: Desktop support, iamging, deployment, hardware triage, imaging, deployments, device replacements, Win10/11, iOS