Copilot Trainer

Tittle: Copilot Trainer – Microsoft 365 Copilot Enablement | Adoption & ROI Acceleration

Location: Columbus, OH (Onsite)

Job type: Contract

Role Summary

• Experience Required: 10 & Above
• The Copilot Trainer is a functional Copilot expert and adoption practitioner responsible for driving awareness → capability → habit formation → measurable productivity outcomes for Microsoft 365 Copilot across targeted business personas.
• The trainer will present, demonstrate, and deliver webinars across the full M365 Copilot experience, teach prompting best practices, run persona discovery / day-in-the-life interviews, facilitate design thinking workshops, create lesson plans and hands on labs, run Change Corners, and execute targeted adoption campaigns to maximize usage, satisfaction, and ROI.
• This role also requires a strong learning agility to stay current with Microsoft’s rapidly evolving Copilot feature set and incorporate new capabilities into training materials and delivery during the program.

Key Responsibilities

1. Copilot Enablement Delivery (Webinars, Demos, Hands on)
2. Prompt Writing & “Prompt Coaching” at Scale
3. Persona Creation Day-in-the-Life (DITL) Interviewing
4. Design Thinking Workshops (Use-Case Identification & Workflow Mapping)
5. Learning Design: Lesson Plans Persona-Based Paths
6. Change Corners / Change Kiosks / Community Building
7. Adoption Campaigns Communications (Awareness → Habit)
8. Value Realization: ROI & Adoption Measurement Support
9. Train-the-Trainer (TTT) & Capability Transfer
10. Continuous Learning & Feature Velocity Readiness

Qualifications / Experience

• 5 years in training/facilitation, digital adoption, OCM, or productivity transformation (preferred).

• Demonstrated experience delivering training for Microsoft 365 (Teams/Office apps) and/or AI assistants.

• Certifications (preferred, not mandatory):

o Microsoft fundamentals / Modern Work / Copilot-related badges

o Change management (Prosci/ADKAR) or Design Thinking facilitation (bonus)