What are the responsibilities and job description for the Datacenter Technician position at Sira Consulting, an Inc 5000 company?
Job Description:
1. Decommissioning Tasks:
? Prepare specified server nodes and/or chassis for decommissioning and perform other decommissioning-related tasks, as per direction..
2. Breakfix Tickets:
? Install NVMe/SSD devices into specified server nodes .
? Review ticket queue to assign and diagnose hardware related faults for servers.
? Diagnosis of HDD, DIMMs, PSUs, fans, NICs, etc. by reviewing ticket info and BMC/SEL/OS Logs
? Network/power fault remediation, reseat/replace cables, NICs and PSUs cables.
? Follow parts request and RMA processes to acquire replacements, open Asset requests logging serial and parts numbers and applying appropriate tickets statuses.
? Ticket hygiene, capturing the root cause, actions, parts and all pertinent diagnosis and remediation efforts in the ticket.
3. NVMe/SSD Installation:
? The Supplier will install NVMe/SSD devices into specified server nodes .
? Tasks include:
? Verifying the server node and NVMe/SSD compatibility based on provided specifications.
? Installing NVMe/SSD devices into the appropriate slots within the server node.
? Securing devices as per manufacturer guidelines to ensure proper alignment and connection.
? Documenting the installation with device serial numbers and updating customer’s asset tracking system.
4. RDU Configuration and Troubleshooting:
? The Supplier will configure and troubleshoot Rack Distribution Units (RDUs) based on customer requirements.
5. POD/MBU Builds
? Supplier will perform “pod/MBU builds”
? Tasks include: Unpacking, installing mounting rails, and installing ASW Switches into specific Server Cabinets and RUs in each Pod as detailed in customer-provided documentation