Datacenter Technician

responsibilities

• Hardware Management: Installing, configuring, replacing, and decommissioning servers, switches, routers, and other equipment within data center racks.
• Remote Team Collaboration: Coordinating with remote engineering teams and stakeholders to implement configurations and resolve issues.
• Documentation & Reporting: Documenting activities, maintaining service logs, and updating remote teams or project managers.
• Inventory & Auditing: Assisting with asset management through physical audits, labeling, tracking, and monitoring inventory.
• Emergency Response: Responding to emergencies and participating in on-call rotations as needed.
• Safety & Compliance: Following safety protocols and adhering to operational procedures and change management policies.
• Network Hardware Management: Includes racking, stacking, installing, configuring, replacing, and decommissioning network equipment such as switches, routers, firewalls, and servers.
• Telecom Infrastructure Support: Supporting telephony hardware and applications (analog, ISDN, SIP, etc.), installing and relocating telecom assets, and performing equipment testing and troubleshooting.
• Cabling and Connectivity: Managing, installing, and tracing network and power cables, ensuring organization, labeling, and testing of connectivity.
• Troubleshooting and Diagnostics: Addressing physical connectivity issues, diagnosing hardware, software, and network problems, and conducting power cycles and signal testing.
• Maintenance and Repairs: Performing routine maintenance, hardware upgrades, emergency repairs, assisting with system updates, and replacing faulty components.