What are the responsibilities and job description for the Business Office Clerk position at SIOUX VALLEY MEMORIAL HOSPITAL ASSOCIATION?
BUSINESS OFFICE CLERK
SCHEDULE: Monday - Friday 8am to 4:30pm, No holidays, or weekends.
POSITION SUMMARY:
Submits accurate insurance claims and performs timely follow up on unpaid claims to secure prompt and accurate payment for Cherokee Regional Medical Center. Answer patient questions regarding their insurance coverage and payment when needed. Prompt follow up on any claim denials to assure meeting timelines for filing appeals for payment. Assist in Central Registration as needed.
ESSENTIAL FUNCTIONS:
- Identifies insurance claims with errors and initiates correction of the errors
- Evaluates unpaid insurance claims and initiates follow up of those outstanding claims
- Resolves accounts out of balance
- Assists patients with questions on their accounts
- Research accounts thoroughly before refunding payments to insurance or patients
- Organizes work so as to meet timely filing guidelines with insurances and insurance appeal timelines
- Assists in identifying registration, coding or billing issues that occur repeatedly to help improve processes and payment timelines