What are the responsibilities and job description for the BDC Receptionist position at Sioux Falls Ford?
At Sioux Falls Ford, we believe that building strong relationships is the foundation of our success, in an environment where each of us feels like a valued member of the team. In this entry level position, you can learn and grow in the automotive industry. We are seeking ladies and gentlemen that can build and sustain relationships with our guests for life!
Responsibilities
- Manage large amounts of inbound calls in a timely manner.
- Identify customers’ needs, clarify information, relay the customer to the appropriate party/department.
- Build sustainable relationships and engage customers by taking the extra mile.
- Attend Training Sessions and Meetings as required.
- Performs other duties as assigned.
- Demonstrates behaviors consistent with the Company’s Values in all interactions with customers, co-workers, and vendors.
Qualifications
- Excellent telephone, writing and typing skills.
- Strong computer and internet skills, including Microsoft Office suite.
- A desire and ability to work in a performance and process driven environment.
- Strong organizational and time management.
- Professional appearance and work ethic.
- Self-starter and self-motivator
- Bilingual a PLUS!
BENEFITS AVAILABLE TO FULL TIME EMPLOYEES
• Health Insurance (Including Wellness Benefit)
• Dental and Vision Insurance
• Life Insurance
• 401(k) with company matching after one year of service
• Section 125 FLEX Account
• EAP - Employee Assistance Program
• Paid Vacation, Holiday, and Personal Time
• Discounts on vehicles, service & parts – including immediate family members