What are the responsibilities and job description for the Automotive Sales BDC Representative position at Sioux Falls Ford Inc?
Join Sioux Falls Ford where your hard work and dedication will be rewarded with long- term opportunities for career growth and unbeatable financial incentives along the way.
In this role you will be directly responsible for monitoring and following up with potential customer inquiries. Outstanding customer service, multi- tasking skills, and follow-through is a must.
Sales BDC Responsibilities:
In this role you will be directly responsible for monitoring and following up with potential customer inquiries. Outstanding customer service, multi- tasking skills, and follow-through is a must.
Sales BDC Responsibilities:
- Manage incoming internet and phone inquiries and proactively pursue additional customer leads.
- Listen and be attentive to customer needs and priorities in order to provide appropriate suggestions and guidance on our vehicle offerings.
- Work in close partnership with sales consultants to provide qualified leads and detailed information on customer requirements.
- Meet specified monthly targets and goals.
- Contribute to the overall success of the dealership by working with all customers, teams and departments collaboratively and professionally with a positive, roll-up your sleeves attitude.
- Prior customer relations or BDC experience preferred.
- At least 1 year of internet sales experience; experience in an automotive setting preferred.
- High school diploma or GED equivalent
- Excellent customer relationship skills
- Self-starter, motivated and success driven.
- Confident, positive and high energy presence
- Strong communication skills
- Team-oriented with a desire to achieve both individual and collective goals.
- Health Insurance (Including Wellness Benefit)
- Dental and Vision Insurance
- Life Insurance
- 401(k) with company matching after one year of service
- Section 125 FLEX Account
- EAP - Employee Assistance Program
- Paid Vacation, Holiday, and Personal Time
- Discounts on vehicles, service & parts - including immediate family members