Visitation Specialist | Family Visitation Center

Location:

Avera Family Visitation Center-Sioux Falls

Worker Type

Regular

Work Shift

Day Shift (United States of America)

Pay Range

The pay range for this position is listed below. Actual pay rate dependent upon experience.

$18.00 - $23.50

Position Highlights

Hours: Monday-Friday from 8:30am - 1:30pm

Duties: Responsible for answering phones, scheduling, monitoring visits as needed and assisting the Supervisor with various duties including billing at times.

You Belong at Avera

Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.

A Brief Overview

Responsible to provide safe supervision during child-parent visitations and facilitate the safe exchange of children from one parent to the other. This position is also responsible for the safe transport of children as needed to and from supervised visitation appointments.

What You Will Do

• Observes and documents interactions between participating adults and children.
• Conducts interventions during visitation per the program guidelines to provide for the safety of all program participants.
• Completes forms and documentation including: Observation/Connection forms, cancellation of visits/connections, contact logs, incident reports, etc.
• Assures the safety of clients and staff by enforcing Agency policies.
• Accountable for review of client related documentation and distribution of documentation to applicable referral sources and/or others involved with the case.
• Assists with agency record keeping.
• Transports children in a safe and timely manner.
• Ensures proper use and adherence to child safety restraint devices and laws.
• Communicates with clients, children, and community professionals in a customer friendly manner.
• Assists in the general operations of development, billing, and scheduling when needed.
  
  

Essential Qualifications

The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer.

Required Education, License/Certification, Or Work Experience

• High School or GED Equivalent
• South Dakota Central Registry of Child Abuse and Neglect background checks and maintain a record of no court findings, convictions, or substantiated reports of child abuse and/or neglect.
  
  

Preferred Education, License/Certification, Or Work Experience

• Bachelor's in a related field
  
  

Expectations and Standards

• Commitment to the daily application of Avera’s mission, vision, core values, and social principles to serve patients, their families, and our community.
• Promote Avera’s values of compassion, hospitality, and stewardship.
• Uphold Avera’s standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity.
• Maintain confidentiality.
• Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment.
• Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable.
  
  

Benefits You Need & Then Some

Avera is proud to offer a wide range of benefits to qualifying part-time and full-time employees. We support you with opportunities to help live balanced, healthy lives. Benefits are designed to meet needs of today and into the future.

• PTO available day 1 for eligible hires.
• Up to 5% employer matching contribution for retirement
• Career development guided by hands-on training and mentorship
  
  

Avera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, Veteran Status, or other categories protected by law. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-605-504-4444 or send an email to talent@avera.org.