Senior Field Application Engineer (FAE) – Thermal Interface Materials, AI & Data Center

About the Company

Founded in 2006, Singleton is a high-tech company specializing in functional materials and engineered components. We develop and manufacture advanced material solutions for consumer electronics, electric vehicles, energy storage, AI infrastructure, and robotics.

Our capabilities cover material development, testing, precision coating, die-cutting, printing, surface treatment, and automated application support. Our product portfolio includes thermal interface materials, graphene thermal pads, aerogels, advanced adhesive tapes, conductive and shielding materials, and other customized solutions.

With a global sales and service network, Singleton supports leading customers worldwide. Guided by our core values of Integrity, Expertise, Innovation, and Speed, we provide employees with opportunities to work on cutting-edge technologies, solve real-world engineering challenges, and grow within a fast-moving international organization.

Join Singleton and help shape the future of advanced materials.

About the Role

We are seeking an experienced Field Application Engineer to serve as the primary technical bridge between our customers and Singleton’s R&D, manufacturing, quality, and commercial teams.

In this customer-facing role, you will support the design-in and commercialization of advanced thermal interface material (TIM) solutions for AI servers, data centers, and high-performance computing (HPC) applications. You will work directly with customers to understand their thermal, mechanical, process, and reliability requirements; recommend and optimize material solutions; lead product evaluation and qualification; and resolve application issues from initial development through mass production.

You will also translate customer feedback and field data into clear product requirements, improvement priorities, and technology roadmap inputs.

Responsibilities

* Serve as the primary technical contact for AI server, data center, and HPC customers throughout product selection, design-in, qualification, and mass production.

* Understand customers’ system architectures and translate thermal, mechanical, reliability, and manufacturing requirements into clear material and product specifications.

* Recommend and optimize appropriate TIM solutions, including thermal gels, thermal pads, phase-change materials, graphene-based TIMs, thermal interface films, and liquid-metal thermal materials.

* Lead customer evaluation and qualification activities, including sample planning, test-plan development, design of experiments, data analysis, technical reporting, and performance reviews.

* Provide on-site and remote technical support to troubleshoot material, dispensing, assembly, and reliability issues, such as pump-out, dry-out, oil bleeding,delamination, corrosion, particle shedding, and inconsistent bond-line thickness.

* Work closely with R&D, manufacturing, and quality teams to convert customer requirements into product improvements and customized solutions while ensuring manufacturability, process scalability, and consistent quality.

* Capture the Voice of the Customer and monitor emerging technologies, market trends, and competitive products to support product development and technology roadmap planning.

* Support the sales team with technical presentations, customer training, product demonstrations, technical proposals, and responses to customer inquiries.

* Manage multiple customer projects, maintain clear technical documentation, identify project risks, and ensure timely follow-up and delivery.

* Travel domestically and internationally to support customers, partners, and manufacturing sites as required.

Qualifications

* Bachelor’s degree or above in Materials Science, Polymer Engineering, Chemical Engineering, Mechanical Engineering, Thermal Engineering, or a related field.

* At least five years of relevant experience in field application engineering, application development, product development, or R&D involving TIMs, thermally conductive silicone materials, adhesives, or electronics thermal management.

* Strong understanding of TIM performance characteristics, including thermal conductivity, thermal resistance, thermal impedance, bond-line thickness,compression behavior, rheology, pump-out resistance, oil bleeding, aging, and long-term reliability.

* Hands-on experience with material testing, experimental design, failure analysis, data interpretation, and technical problem-solving.

* Strong customer communication, technical presentation, and cross-functional project-management skills.

* Ability to communicate technical information clearly in English, both verbally and in writing.

Required Skills

* Experience supporting AI server, data center, semiconductor, cooling-system, or electronics OEM/ODM customers.

* Experience with thermal gels, phase-change materials, thermal pads, graphene-based materials, or liquid-metal thermal solutions.

* Familiarity with TIM dispensing, automated assembly, product qualification, and manufacturing scale-up.

* Knowledge of AI accelerators, GPU/CPU packages, heat sinks, cold plates, and liquid-cooling systems.

* Experience with thermal simulation tools such as Ansys Icepak or Siemens Simcenter FloEFD is a plus.

Pay range and compensation package

A competitive salary and benefits package.

Equal Opportunity Statement

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable local, state and federal laws.

We prohibit discrimination and harassment of any kind, and foster an inclusive, respectful workplace for all employees. All hiring decisions, including recruitment, interview, promotion, compensation and training, are based solely on individual competence, performance and relevant qualifications.