Time Entry Coordinator

Company: Protos Security

Job Title: Time Entry Coordinator

Location: Roanoke, VA (On-site)

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Company Overview

Protos Security, a subsidiary of Security Services Holdings, is the largest technology enabled Security Officer Management company in the U.S. Headquartered in Norwalk, CT, Protos also has offices in New York, Texas, Virginia, Illinois, California, Tennessee, and Georgia, as well as international locations in Canada and the UK.

We are a game changer in the security and software industry, revolutionizing how security is managed and delivered to make the world a safer place.

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Position Summary

The Time Entry Team Member is responsible for entering invoices and timesheets submitted by third party vendors, police departments, and other law enforcement agencies for security assignments. This role ensures all hours worked by off duty officers are accurately entered into company systems in a timely manner.  The position requires exceptional attention to detail, confidentiality, and strong communication skills to coordinate with field partners and internal accounting teams.

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Essential Duties & Responsibilities

•    Receive, review, and accurately enter invoices and timesheets into company systems. 

•    Communicate promptly with field operations, coordinators, and agency contacts to resolve missing time.

•    Flag and escalate discrepancies (e.g., rate issues, missing time, double entries, or site mismatches) to the appropriate service agent.

•    Support weekly billing and payment cycles by meeting established cut-off dates and accuracy standards.

•    Maintain organized electronic records of received invoices, timesheets, and correspondence for audit trail purposes.

•    Contribute to continuous process improvements that increase timeliness, quality, and consistency of time entry operations.

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Qualifications & Experience

•    High school diploma or equivalent required

•     1–3 years of experience in accounting, payroll, data entry, or law enforcement scheduling preferred.

•    Experience working with timesheets from police departments, agencies, or vendor-managed services a plus.

•    Strong computer skills with proficiency in Microsoft Excel and ERP/timekeeping systems 

•    Excellent accuracy, time management, and organization under strict weekly deadlines.

•    Professional communication skills when interacting with officers, agencies, and internal teams.

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Why You’ll Love Working With Us

At Protos Security, we are a community of driven professionals working together to make the world safer through technology and service. Here is what you can expect:

•    Purpose Driven Work – Every role contributes to building smarter, more secure environments

•    Growth Opportunities – Mentorship, cross functional projects, and career development

•    Collaborative Culture – Open communication, respect, and team first thinking

•    People First Values – Inclusive culture and generous employee support

Benefits Include:

•    Competitive compensation 

•    Health, Vision, Dental, and Life Insurance 

•    Employee Assistance Program 

•    FSA / HSA 

•    401(k) with employer contribution 

•    Excellent Paid Time Off (24 days) 

•    Collaborative work environment (and great coffee!) 

Position Type:

Full-time, Non-Exempt

Function:

Accounting

Relocation:

No relocation packages or reimbursements are available for this position.

Physical Demands: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is frequently required to stand; walk and use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms.

Travel

In-Office position. Candidate must be willing and able to travel to Protos’ office in Roanoke, VA. A valid Driver’s License is required.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, or any other protected status under applicable law.