Practice Administrator

Practice Administrator

Singing River Health System Clinic - Cedar Lake Clinic | Full-Time | M-F days

Position Overview
The Practice Administrator directs, coordinates and assists the staff and providers in the medical clinic. He/She assists employees in understanding and implementing policies and procedures, developing guidelines for prioritizing work and evaluating its effectiveness. The Practice Administrator maintains files (certificates, licenses, etc.), type’s letters and memos as needed, and assists in maintaining call schedules for physician(s). 
  
DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Education
High School diploma or equivalent required.  Associate’s degree or higher preferred.  

License
N/A

Certification
Must have de-escalation training completed by the end of position orientation (90 days); must have appropriate level of de-escalation training.

Experience
A minimum of three (3) years in a medical office setting preferred. Knowledge of medical terminology required. Previous supervisory experience preferred.

Reports to:
Service Line Practice Administrator; Director; Executive Director

Supervises:
All medical clinic personnel as assigned

Physical Demands:
Work is moderately active: involves sitting with frequent requirements to move about the office, move about the facility, and to travel to another facility within the SRHS service area. Work involves exerting a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body.

Work involves using many physical motions in performing daily work activities; subject to exposure of body fluids, sputum and tissues, which may carry the hazard of infectious disease. Work involves using repetitive motions: substantial movements of the wrists, hands, and or fingers while operating standard office equipment such as computer keyboard.

Work involves being able to perceive the nature of sound at normal speaking levels with or without correction; the ability to make fine discriminations in sound. Work requires close visual and acuity and the ability to adjust the eye to bring an object into sharp focus, i.e. shift gaze from viewing a computer monitor to forms/printed material that are closer to compare data at close vision.

Must be able to be active for extended periods of time without experiencing undue fatigue. Must be able to work schedules assigned with the understanding that changes may be instituted according to the needs of the hospital for off days, shifts or weekends.

Mental Demands:
Must demonstrate keen mental faculties/assessment and decision making abilities.  Must demonstrate superior communication/speaking/enunciation skills to receive and give information in person and by telephone.  Must demonstrate strong written and verbal communication skills.  Must possess emotional stability conducive to dealing with high stress levels.  Must demonstrate ability to work under pressure and meet deadlines.

Attention to detail and the ability to multi-task in complex situations is required.  Must have the ability to maintain collaborative and respectable working relationships throughout SRHS and other organizations.

Special Demands: 
Must possess superior customer service skills and professional etiquette.  Must possess proficient knowledge and ability to use a computer (must be keyboard proficient) and other office technology (i.e., telephone, fax, etc.), MS Outlook and Word.  

Must possess the ability to function independently; and have highly developed organizational, planning and management writing skills.  Must possess medical community knowledge and an understanding of and commitment to providing the best patient service. Must possess the ability to market aggressively and deal tactfully with customers and the community.

Job requires traveling throughout the SRHS service area interacting with organizations, physicians and medical practices in the community.